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My Keyboard and mouse stoped working, and USB mouse or Keyboard not working either. Acer Aspire 3100

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  • mans_hoiom Dec 01, 2008

    Yes, it is an extra usb K/B and mouse. Since the onboard k/b and mouse doesn't work, I tried with the usb ones. They did not even get recognized in windows (XP) or pre windows (boot time).

  • Anonymous Mar 22, 2009

    i have the same issue my acer aspier 3100 has no keyboard, touch pad or functionality but the SD card reader works i tried it with Bart PE also the keyboard will bring the notebook out of standby and when i boot if i hold CTRL and ESC it will do nothing witch shows the motherboard is recognizing some sort of input device but it will not work for anything I'm a tech and iv completely dissembled and resembled the unit everything looks fine but there is no way to interface with the computer iv spent weeks trying

  • Mazzy2 Apr 01, 2009

    when i turn the computer on the mouse won't work

    (it won't move when the icon for your name comes on it won't move at all)

  • masars_2020 May 11, 2010

    I need more details .

  • Uwe Klopfer
    Uwe Klopfer May 11, 2010

    is it an extra other usb keyboard and mouse youve added to test ?
    and if its both k/b and mouse you probably have a driver issue with the USB porst of conflicts...

    can you use access the PC?


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I need more details.

Posted on Nov 27, 2008

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The parts may have some value, and most likely your data is still able to be retrieved. You can try a local shop (if you need services) for this, or I can recommend one as well.
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If that doesn't work try updating the bios.

If the model you listed above is correct then the latest version for your laptop is located here:

http://www.acerpanam.com/synapse/forms/portal20.cfm?recordid=4844&formid=3394&website=AcerPanAm.com&siteid=7117&words=all&keywords=&areaid=2

Let me know what happens.

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