Re: error msg: paper jam or empty paper cassette when it...
Click on the 'feed switch' on the front control panel- it might be feeding from the invisible drawer underneath and it might be empty. There is a light which will indicate which source it is feeding from.
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The MP tray is the fold down 50 sheet tray that is built in to the front door of the Samsung ML-3712. It is usually used for thick papers, letterheads and unusual sized paper.
Sometimes people mistake the 250 sheet cassette tray that slides underneath the printer for the MP tray.
If you want to print on plain paper in your cassette tray and you keep getting this message.
1. cancel all print jobs
2. try printing a new document ( you can make a new word document with just one line)
if that works
Usually one of the settings in the print job you are printing will be out of specification ( could be too small margins) and the printer will be trying to feed from the MP tray
If the new print job doesn't work, the problem is likely in your default printer settings/properties
You may need to check again the error code. According to the manufacturer's checklist for error codes, only the following are documented;
Codes - Toshiba 2860
Paper jam inside machine.
Paper jam near the fuser.
Paper jammed inside machine when power supply is switched on.
Front cover open while copying.
Paper jam near the aligning roller
Paper jam at stacking area in the ADU
Paper feeding jam at the ADU
Manual feeding jam
Paper jam from cassette 1
Paper jam from cassette 2
Paper jam from cassette 3
Paper jam from cassette 4
Paper jam from cassette 5
Paper jam from the LCF
Paper jam in transport route 1 (LCF)
Paper jam in transport route 2 (COPIER)
Paper jam in transport route 3 (ALIGNING)
Paper jam in transport route 4 (PFP)
Original feed jam in ADF
Original transporting jam in ADF
Original exiting jam in ADF
2nd original feeding jam
Paper jam before sorter
Paper jam in sorter
Sorter early arrival jam
Paper in sorter when power is turned on
Joint open jam while copying
Paper jam outside the sorter bin
Abnormal operation of the copier main motor
Abnormal operation of the PFP main motor
Abnormal operation of the ADU main motor
Abnormal operation of the ADU side motor
Abnormal operation of the ADU end motor
Abnormal operation of the upper cassette tray
Abnormal operation of the lower cassette tray
Abnormal operation of the PFP upper cassette tray
Abnormal operation of the PFP middle cassette tray
Abnormal operation of the PFP lower cassette tray
Abnormal operation of the LCF tray
Optics carriage initialize error
Lens initialize error
Mirror initialize error
Faulty exposure lamp
Easy set-up is failed
Developer material exists at the transfer separation adjustment
Faulty thermistor or heater
Sub thermistor is open
Shoulg you not find any of these mentioned error codes, I suggest you contact the tech support especially if the machine is still under warranty.
This is a paper mis-pick error. it may feed the paper just a little onto the roller on the cassette. This usually means the rollers are worn out. 2 of them to change, 1 on the cassette and one inside. They both have blue plastic cores.
review this to determine your problem.. If all else fails simply unplug your printer wait a minute and plug back in. Handling Error Messages
When a printer error occurs, the POWER/ERROR lamp flashes. The number of flashes indicates the type of error that has occurred.
Count the flashes and take the appropriate action to correct the error. Number of Flashes Possible Cause Try This Two flashes Printer is out of paper/Paper does not feed Reload paper in the Sheet Feeder or Cassette and press the RESUME/CANCEL button. Three flashes Paper jam/Paper Output Tray is closed Clear the jammed paper, reload paper in the printer, then press the RESUME/ CANCEL button. If the Paper Output Tray is closed, open it. See “Paper Jams” on page 72. Four flashes Empty ink tank Press the RESUME/CANCEL button to resume printing with an empty ink tank. Replace it with a new ink tank immediately after the printing. It may damage the printer if you continue printing with an empty ink tank. See “Replacing an Ink Tank” on page 42. Five flashes Print Head not installed/Print Head not installed correctly/Defective Print Head Install the Print Head. If the Print Head is already installed, remove the Print Head and check the electrical contacts for foreign matter, then reinstall. After reinstalling the Print Head, you may need to realign it. If this error still remains, the Print Head may be damaged. Contact the Customer Care Center. Six flashes Inner Cover is open Close the Inner Cover and press the RESUME/CANCEL button. Eight flashes Waste ink absorber almost full The printer has a built-in waste ink absorber for the ink used during Print Head Cleaning. Eight flashes indicates that the waste ink absorber is nearly full. Press the RESUME/CANCEL button to cancel the error so you can continue printing. Before the waste ink absorber becomes completely full, contact the Customer Care Center. Nine flashes A specified period of time has elapsed without receiving a response from the digital camera/The digital camera or digital video camcorder connected is not compatible with this printer
Disconnect the camera cable, press the RESUME/CANCEL button and reconnect the cable.
If the error is still unresolved, there is a possibility that you are using a digital camera or digital video camcorder that is not supported by this printer. Use a digital cameras or digital video camcorder compatible with this printer
Clean The Paper Feed Rollers Using The Unit's Operation Panel
Ifthe paper feed roller is dirty, paper is not fed properly because thepaper feed roller slips. Cleaning the paper feed roller could resolvethe paper feeding problem. Please follow the instructions below toclean the Paper Feed Rollers directly from the unit.
Caution:Since the cleaning process wears down the paper feed roller, performthis procedure only when necessary and no more than three (3) times.
Ensure that the machine is powered on and remove any paper from the auto sheet feeder or the cassette.
Paper Source Press the <Feed Switch> button to switch to toggle between the Automatic Sheet Feed (ASF) or Cassette. The light will come on when the <Feed Switch> is set for that paper source. Cassette
Note: When printing from the computer, if paper does not feed from the source you have selected on the operation panel, check Paper Sourcesetting in the printer driver. If the option is not set to 'Paper FeedSwitch', paper will feed from the source selected in the driver.
Hello, I had same problem with my Pixma 600, when you lift the control panel flap to turn on the printer just below the on off button ther's a small icon of the printer with a green led at the top and one at the bottom. Press the button to the right to change either top paper feed to bottom tray feed or vice versa.Then try again, you may need to load paper in tray at bottom/front on printer.
CLEANING THE FEED ROLLER AND THE PAD Clean the feed roller and the pad when [391: Paper Jam] appears frequently. (1) Remove the paper cassette. (2) Clean the feed rollers (large and small) with tightly wrung wet cloth or an LED lens cleaner. Note! An LED lens cleaner is enclosed in an optional replacement toner cartridge. Feed roller (large) Feed roller (small) (3) Clean the pad on the paper cassette with tightly wrung wet cloth or an LED lens cleaner. Note! • If [392: Paper Jam] appears frequently, clean the second tray (option) in the same way. • If [390: Check MP Tray] appears frequently, clean the feed roller of the multi-purpose tray in the same way. Pad