Question about HP Photosmart 2575 All-In-One InkJet Printer

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HP2575 Problem with scanning docs or pictures.


Problem withHP2575 photosmart. When trying to scan, the following message appears: "The feature you are trying to use is on a network resource that is unavailable.....enter an alternate path containing the installation package..".
Eventually after several times clicking on cancel, the scanning may proceed. Reinstallation of the software is necessary, but after some time the problem starts all over again. Could you please come with a solution?
Rob Leijder

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Hvad kan jeg gøre for at den virker, den skriver

Er det noget med netværket eller inastallationen, fejl i netværket

Posted on Nov 27, 2008

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When you loaded the software for the printer did you do the full installation? I have looked on various forums for this issue and it appears that it will work in HP Solutions, is this the installation package that it may be looking for?

Posted on Nov 27, 2008

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