Question about Bell 35828-M2 Twin Phone (35828M2)

Open Question

Selecting line1 or Line2 does nothing!

We have one base and 3 handsets. Two of the handsets have developed the same problem,at about the same time! When the phone rings or you want to place a call, pressing either line button does nothing. It won't activiate a line and you can not call or talk. There is no physical damage and the units are clean. We have tried unplugging the batteries and then reinstalling power to the units hoping to reset some electronic function but this doesn't work.

Posted by on

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


1 Points

Related Questions:

1 Answer

Hand set says connecting even before it is reset with new base.

This sounds like a registration problem, each 'old'
handset must be de-registered from its original
base and then registered to the 'new' base.

NOTE: the CS6229 handles a maximum of 5
handsets. If you have a handset displaying
"Handset #5" then you have a 'fully populated system'
even if you actually have only one or two handsets.

You will need to clear each handset ( I ) then clear
the base of all registrations ( II ) before re-registering
each handset ( III ) up to the maximum of five.
( I ). First, to de-register a handset ---

0. Start by taking off the battery compartment cover.

1. press [menu]
2. scroll up/down to "Settings"
3. enter * 7 8 9 0 #
4. scroll down to "next page", press [select]
5. scroll down to "Register Clear?", press [select]
6. display asks "Confirm?" or "Register Clear??",
press [select]
7. display reads "Ok" and chirps, press [ off ]

(this is why the cover was off)

9. Wait ~30 seconds, re-connect the battery &
replace the cover

10. display reads "Not Registered"

( II.) To clear the base of all handset registrations
( if needed, else skip ahead to ( III ). )

1. press [Find Handset] on the base and hold
past ~4 sec when the "In Use" lamp lights, at
about 10 secs the "In Use" lamp will begin to
blink. 2. release the [Find Handset] button momentarily,
then briefly press it again. After a moment,
all handsets that were registered to the base
(if any) will display "Not Registered" and be
ready for fresh registration ===============================

( III.) To register each handset to the base:

1. press [Find Handset] on the base and hold for
~4 sec until the "In Use" lamp lights.
2. press # on the handset and set the handset into
the handset cradle on the base
3. within 30 seconds or so, the handset will either
chirp and display "Handset Registered", then
"Handset #x" or it will say "Registration Failed".

NOTE: the battery must be well charged prior to the
registration process, a weak battery may cause a
"Registration Failed". Charge the battery for a
few hours and try the registration ( III ) again.

Good luck !!

Jul 23, 2015 | Vtech Phones

1 Answer

Hi, I have a DECT2085-3 base with 3 handsets. I would like to add another handset. I bought two used handsets and would like to register them to my original base. I am having trouble with the selecti

In the instructions you need to find how you Sync the base and add that number phone to the base. All have different ways so try the company website on google.

Dec 09, 2014 | Uniden DECT2085-3 Trio Cordless Phone

1 Answer

I have a D1680 system with one accessory handset. The hand set on the base is showing Searching although it is on the Base. It rings when a call comes in but when picked up it says out of range. The...

1. Press & hold End and # at the same time until you see the System Reset menu.

2. If you still have the base the handset is registered to, select Deregister HS, then select the handset you want to reset. If you don't have that base anymore, select Base Unavailable.

3. To confirm, select Yes. The handset displays "Handset not registered"

Now you want to register the phone again.

1. Place the handset in the base; the display should say Handset

2. Wait until the display says Registration Complete (about 30
seconds), then pick up the handset and press Talk/flash.
You should now have a dial tone

Oct 16, 2013 | Uniden D1680 Cordless Phone

2 Answers

My vtech dect 6.0 keeps saying unable to call try again

I had this happen suddenly on 2 out of 3 handsets with a DS6151 base and DS6101 handsets. Well, what happened is there was no dial tone on either of the 2 handsets on either of the 2 lines and a message appeared on the display "Unable to Call Try Again" after some delay, if Line1 or Line2 button was pressed.

Oddly, the 2 that did not work were the ones normally on "extension" chargers and the 1 that did work was the one on the base unit. That caused me to suspect the base unit .. which it still may have been but the solution was NOT. And, also odd, the handsets seemed to still be synched with the base unit in many respects.

Cycling the power on the base unit did nothing.
These are fairly new units and battery life is generally much longer in my experience.

The Solution:
- Remove the battery from the handset that doesn't work properly.
- Re-install the same battery.
Whatever was wrong, this reset it and the handsets started working again.
Easy fix.

Mar 18, 2012 | Vtech DECT 6.0 Digital Cordless Phone

1 Answer

On dailing any number, it is showing call failed while incoming call are coming. On the screen it is showing line 2. Please help in solving the problem

Depending on the model no of your phone, your phone has the option to choose between "Line1" and "Line2" from network settings. You can either choose "Line1" from the settings or restore your phone to factory defaults,

Oct 12, 2009 | Phones

1 Answer

Handset 2 line on hold cant get it off hold, until then it will hang up when using.

make sure that on the base of the main set that you are plugged into the port that says LINE1/2 and not just line 1

May 29, 2009 | Uniden 5.8GHz Cordless Phone

1 Answer

Intercom problem

make sure your wiring that connects lines from dmarc into the unit is consistant. Line1 must be line1 on all phones, line2 must be line2 etc.
After line appearance verified follow instructions in the manual and everything should work. If it doesnt contact manufacturer for assistance

Mar 26, 2009 | RCA 25413RE3 Corded Phone

1 Answer

2 Telephone lines and one phone jack

Most of the Cordless 2 line phone BASE UNITS have the connections on the back for line1/line2 or seperate line 1 and line 2 connection. If you have the type of phone with the line1/line2 jack you have to be sure that both lines are on the same wall jack, otherwise make sure the phone you purchase has seperate line jacks and you will have two phone cords going to the base unit.

Jul 26, 2008 | Phones

6 Answers

Tru9466 base and tru9465-2 handset

Same manual as lethean provided on a similar post but Page 24 if the previously used Base is Unavailable and your phone shows "Deregistration" in the Menu.

Base Unavailable (Handset Only)
To clear the base registration data in the handset, please follow these steps:
Press and hold [] and [#] for more than 5 seconds. Select the BASE UNAVAILABLE submenu.
BASE UNAVAILABLE appears. Move the cursor to select YES, and then press the OK soft key.
ARE YOU SURE? appears. Move the cursor to select YES. Press the OK soft key.

Mar 10, 2008 | Uniden TCX905 Cordless Accessory Handset...

3 Answers

Doesn't anyone have an answer or some help? Please!!!!

Uniden TRU8885-2 Cordless Phone > User Guide E X P A N D I N G Y O U R P H O N E w w w . u n i d e n . c o m Register the Handset to the Base If you purchase an extra handset, you need to register the handset to the base before use. Only one handset can be registered at a time. The handset ID for the supplied handset(s) was assigned at the factory, which has #1 or #2 in the display (#2 for models that have two handsets in packaging). When you register additional handset to the base, the handset ID will be assigned. 1) Before registering the extra handset, the battery pack must be charged for 15-20 hours. 2) Place the extra handset in the main base unit to begin registration. 3) While the handset is registering, Handset Registering will appear in the LCD. When Registration Complete is displayed, the handset has been registered to the base. If Registration Failed appears, please try these steps again. Extra Handset Extra Handset Charger Charger Main Base Extra Handset + Main Base Charge the handset for 15-20 hours. Place the extra handset in the main base to register. 1 2 3 4 ?An extra handset can be registered when the main base is in standby mode. ?Standby Mode - The handset is not in use and talk/flash has not been pressed.

Jun 26, 2006 | Uniden TRU8885-2 Cordless Phone

Not finding what you are looking for?
Bell 35828-M2 Twin Phone (35828M2) Logo

Related Topics:

14 people viewed this question

Ask a Question

Usually answered in minutes!

Top Bell Phones Experts

bill tarkulich

Level 1 Expert

31 Answers

Sudeep Chatterjee
Sudeep Chatterjee

Level 3 Expert

3267 Answers


Level 3 Expert

7983 Answers

Are you a Bell Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides