Question about Computers & Internet
My daughter forgot her password. I brought the laptop into the Geek Squad at Best Buy last night. They told me the only way to fix, is to remove the small battery which will be 2 hours labor and $120. Do you know any other way to do. I've tried f-8 does not allow me to go into safe mode. I took another suggestion from this site and went to a web-site and purchased software for $4.95 which I have not received yet. The software was suppose to be a download-I might have to get my money back from pay-pal. looking for an in expensive solution.
If it's a HDD Password, there is no way around it. You might try pressing F12 and look for a System Recovery option. Other than that you might have to replace the drive or send the notebook into Gateway.
If it's a CMOS Password, then you will have to take the notebook apart to find the CMOS battery and remove it to drain the system for an hour and then rebuild. There may be some third party software to help find the password.
Best to pick your daughters brain on what she might have used for a password. Also, check for Upper and Lower case letters.
Posted on Nov 27, 2008
1. do you have another user, which is an administrator, on that laptop, enter it and move all you need to this profile.
2. Can you reinstall OS and afford to lose data.
3. reinstall a parallel OS on this laptop on another disk fragment
4. Use these free tools
Here are 5 of these free tools:
Posted on Nov 27, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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