Question about HP PhotoSmart C4385 All-in-One Printer

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I cant find the program on my computer to start scanning

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You can use alot of windows programs to get an image from your scanner , for instance open paint then click on file at the top then on the drop list choose from scanner or camera to get an image from

electech

Posted on Nov 27, 2008

  • jason Nov 27, 2008

    if you installed a program then it shoul be there.

    but you do not have to have a specific program to get images from your scanner just the drivers

    sorry your not happy with my info but you have not hardly given any info either

  • jason Nov 27, 2008

    are you there?

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1 Answer

Scan document error


This is typically a software issue and has nothing to do with the scanner itself. Try these steps out and see if it helps.
  • At the Control Panel go to "Find and Fix Problems" under System and Security
  • Next, under Programs select "Run Programs made for previous versions of Windows"
  • A box will appear (Program Compatibility). Press the "Next." It will begin to detect programs that may have compatibility problems with windows.
  • Scroll down and select your scanning software, then select "Next"
  • Select "Fix Using Recommended Settings". It will next prompt you to test their recommended setting by starting the program. Select "start the Program"
  • If the test works, it will ask you to save the new settings.
Reference: http://www.sevenforums.com/hardware-devices/208339-cannot-communicate-scanner.html

Jun 25, 2013 | Epson STYLUS CX5900 Printer

1 Answer

How come my pc cant link to scan doc???? this is an office pc. my pc at 1st can link to this canon IRC3220N , it can photostat can scan from the canon to pc into scan doc file. but for right now my pc...


try to reinstall the driver s for the printer/scanner ...and see if the issue is solved.....Another thing ....if the scanner is used by multiple computers you have to give the scanning command from the computer ...and not from the scanner itself...This way you will be able to import the scan result into the library of the program that drives it ..
another thing that may happen is the link to be broke ...so ..get to the fax and printers in the start menu ...and open it ..and redo the link ..by scanning for printers and choose it again from the list ..(by name ) ..and make it the default printer/scanner..

Jul 05, 2011 | Printers & Copiers

1 Answer

Canon MP510 printer won't scan from its program in PC-code 1,0,0


The problem was that all of the C.D. files were not loaded at start up. Thank You for Now. AEF

Feb 25, 2010 | Canon PIXMA MP510 All-In-One InkJet...

1 Answer

I cant seem to find a scan option on my epson


Once all of the drivers are downloaded and the printer is connected to your computer, you can initiate a scan of a document two ways.

First, you can select Copy on the printer and it will copy the document placed on the scanner.

Second, you can scan a document to your computer by going to: Start > All Programs > Accessories > Paint.

When the Paint program opens, (in the upper toolbar) click: 'File' and scroll to 'From Scanner or Camera'. Then, select your device (Epson scanner) and click, 'OK'.

Continue with the prompts and your scan will be imported into the Paint Program. To save your scan, Click, File > Save As > (name your document) and select a folder for your scan to be sent to.

If you found this information helpful, please give me a big thumbs up when you rate my answer. Thanks.

Feb 03, 2010 | Epson Printers & Copiers

1 Answer

MY HP PHOTOSMART DOES NOT GIVE OPTION TO SCAN TO PC


First make sure that the software is sucessfully installed in you computer and then try the steps metioned bellow.
Go To My computer>C:\Drive\windows>system32
Copy hpzipm12
minimize this window
Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
minimize this window.
Go back to My computer>C:\Drive\windows>system32
Copy hpzinw12
minimize this window

Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
Now you will see two new files in Startup
Now go to My Computer>C:\Drive\Program Files>HP>Digital Imaging>bin>
Copy hpqtra08
close this window
Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
Restart the computer
Open Hp Solution Center> Settings>Scan settings and preferences> Scan to button>
check destination list> if available applications are not in the destination list then add them in the front panel destination
Tried to scan.

Dec 21, 2008 | HP Photosmart C5280 Printer

2 Answers

Why wont it scan?


If you are getting this message when you are trying to scan from the All-In-One.

And If the software is successfully installed in your computer, then you should have a icon in your desktop as HP Solution /HP Director (if not got to Start> All Programs>
HP> HP Solution Center)/HP Director Then try scanning from there, if you are able to scan from there then try the steps bellow.
Open solution center> Settings> Scan settings> Scan to setup> Then in this window click on Restore defaults> Then apply or ok and close all the windows and try to scan from the
All-In-One printer.
If it still does not work then try the bellow steps:
Go to:
My computer>C:windows>system32
Copy hpzipm12
minimize this window
Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
minimize this window.
Go back to My computer>C:>windows>system32
Copy hpzinw12
minimize this window

Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
Now you will see two new files in Startup
Now go to My Computer>C:Program Files>HP>Digital Imaging>bin>
Copy hpqtra08
close this window
Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
Restart the computer
Open Hp Solution Center> Settings>Scan settings and preferences> Scan to button>
check destination list> if available applications are not in the destination list then add them in the front panel destination
Tried to scan.
Good Luck

Oct 06, 2008 | HP Photosmart C3150 Printer

1 Answer

Scanning


If you are getting this message when you are trying to scan from the All-In-One on a windows operating system.
And If the software is successfully installed in your computer, then you should have a icon in your desktop as HP Solution /HP Director (if not got to Start> All Programs>
HP> HP Solution Center)/HP Director Then try scanning from there, if you are able to scan from there then try the steps bellow.
Open solution center> Settings> Scan settings> Scan to setup> Then in this window click on Restore defaults> Then apply or ok and close all the windows and try to scan from the
All-In-One printer.
If it still does not work then try the bellow steps:
Go to:
My computer>C:windows>system32
Copy hpzipm12
minimize this window
Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
minimize this window.
Go back to My computer>C:>windows>system32
Copy hpzinw12
minimize this window

Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
Now you will see two new files in Startup
Now go to My Computer>C:Program Files>HP>Digital Imaging>bin>
Copy hpqtra08
close this window
Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
Restart the computer
Open Hp Solution Center> Settings>Scan settings and preferences> Scan to button>
check destination list> if available applications are not in the destination list then add them in the front panel destination
Tried to scan.
Good Luck

Sep 28, 2008 | HP Photosmart C6280 Printer

1 Answer

Scanning


This message will come up when you are scanning from the Stand alone printer not from the computer.

If the software is sucessfully installed in your computer,
Then you should have a icon which says HP Director / HP Solution Center (If not Goto> Start> All Programs> HP and then you will see them
Open HP Director/Solution Center and try scanning from there, It should scan from there.
If yes then go to settings> Scann Settings> Scan to setup> There you see an option which says Front panel Destination list> Click that and there you see a options says Restore Defaults> Click that> then Apply and Ok> And close all the indows and try scanning from the All-In-One.

If it does not work then try the steps bellow:

Go To:
My computer>C:windows>system32
Copy hpzipm12
minimize this window
Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
minimize this window.
Go back to My computer>C:>windows>system32
Copy hpzinw12
minimize this window

Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
Now you will see two new files in Startup
Now go to My Computer>C:Program Files>HP>Digital Imaging>bin>
Copy hpqtra08
close this window
Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
Restart the computer
Open Hp Solution Center> Settings>Scan settings and preferences> Scan to button>
check destination list> if available applications are not in the destination list then add them in the front panel destination
Tried to scan.

Sep 10, 2008 | HP Officejet 5610 All-In-One InkJet...

2 Answers

Trouble scanning without pc


Using the operator panel:
  1. Turn the printer on.
  2. Open the top cover.
  3. Place the document face down in the lower right corner.
  4. Close the top cover.
  5. Press the Color or the Black copy button as required.
Using the computer:
  1. Make sure the printer and your computer are turned on.
  2. Open the top cover.
  3. Place the document face down on the scanner bed in the lower right corner.
  4. Close the top cover.
  5. Click Start, Programs, Lexmark Xx3, Scan & Copy Control Program.
  6. Select the number of copies.
  7. Click the option that matches the desired color of the copy.
  8. Click the Copy button.
To customize the copy settings:
  1. Click Start, Settings, Lexmark Xx3, Scan & Copy Control Program.
  2. Click File and then Setup.
  3. Select the Copy/Fax tab.
  4. Customize your settings as required.
  5. Select OK to start copying

Apr 04, 2008 | Lexmark X73 All-In-One InkJet Printer

1 Answer

Cant find the scan...


You do not need a button.
Simply open a program and acquire the photos from here...
Example : Start- Programs- Accessories- Paint- File- From scanner or camera...

Dec 03, 2007 | Epson Stylus CX5400 All-In-One InkJet...

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