Question about JVC GR-FXM38 VHS-C Analog Camcorder

Open Question

Problem with the screen.Pictyre is not clear when recording and after recording

Hello I have the camcorder type GR-FXM38. It has the problem with the screen. When we try to view what did we record it creates lines on the screen and its not clear. I hope that you could help me. Thank you and Hope to hear from you soon Kind regards Bojan

Posted by on

6 Suggested Answers

  • 2 Answers


see web page Important Notice to Camcorder Customers A. JVC has received reports that in certain circumstances, a small quantity of units of the models listed below, may, while in the camera mode, show no picture, a distorted picture and/or display "LENS CAP" even though the lens cap is removed. We have identified the cause as a failure of the CCD image sensor. Until 1st October 2007, JVC will cover the cost of repairs of units exhibiting these symptoms. If your product is within the twelve month manufacturer's warranty, please return it to your retailer who will arrange a repair under the terms and conditions of the warranty. If your product is outside warranty, please write to: JVC Consumer Support JVC UK Ltd 14 Priestley Way London NW2 7BA Please enclose a copy of your purchase receipt and warranty certificate. Please note that proof of purchase is required. PLEASE DO NOT SEND YOUR CAMERA DIRECTLY TO JVC. You should send ONLY your purchase receipt and warranty certificate with a covering letter. JVC will contact you to advise how the repair will be carried out. Please call 0870-330-5000 if you need any assistance in obtaining a free repair. We apologise for any inconvenience and are appreciative of your understanding and support. Model Numbers Affected VHS-C Camcorders GR-FX15E, GR-FXM393E, GR-FXM39E, GR-FX16E, GR-FXM404E, GR-FXM40E, GR-SX19E, GR-SX25E, GR-SXM29E, GR-SXM49E, GR-SX26E, GR-SXM30E, GR-SXM50E DVC Camcorders GR-D20E, GR-D21E, GR-D22E, GR-D30E, GR-D31E, GR-D40E, GR-D50E, GR-D60E, GR-D70E, GR-DX25E, GR-DX35E, GR-DX45E, GR-DX55E, GR-DX75E, GR-DX95E, GR-PD1E, JY-HD10E, GR-D18E, GR-D225E, GR-D23E, GR-D24E, GR-D32E, GR-D33E, GR-D34E, GR-D43E, GR-D53E, GR-D54E, GR-D63E, GR-D73E, GR-DX27E, GR-DX28E, GR-DX36E, GR-DX37E, GR-DX47E, GR-DX48E, GR-DX57E, GR-DX67E, GR-DX77E, GR-DX78E, GR-DX97E

Posted on Jul 31, 2007

  • 1113 Answers

SOURCE: User Guide

Hi - You can download the manual by clicking the link underlined in blue below:



Please take a moment to rate this solution & let us know if the information given was useful to you - Good Luck!


Posted on Sep 13, 2008

  • 1 Answer


This works on mine simply cover and uncover the lens with your hand ! or tap the frount of the lens carefully .. the message disappears !

Posted on Apr 07, 2009

  • 2 Answers

SOURCE: How to use an SD card to record on a JVC GR-D370 mini DV?

Download PC Inspector File Recovery.Thank

Posted on May 22, 2009

  • 2 Answers

SOURCE: accidently recorded over important material on a vhs tape. Is there anyway I can retrieve it??

I'm afraid not. When you record, the record heads automatically erase everything that was previously on that tape. So whatever footage was on that tape is gone for good. Sorry!

Posted on May 29, 2009

  • 1 Answer

SOURCE: E04 Error

Eject tape leaving cover open and remove battery. Re-insert battery and re-insert tape also leaving cover open. Keep repeating this process until eo4 message disappears. This worked for my GR-DVL100e after about four repeats. After getting your camcorder operational, they say it is good practice not to leave tape in camcorder when not in use.

Posted on Sep 02, 2009

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


1 Points

Related Questions:

1 Answer

Is there any way to record and save it to the memory card?

You didn't make the problem of JVC GR-D295 DV Camcorder clear.You'd better supply more detail. Good luck!

Feb 17, 2011 | JVC GR-D295U Mini DV Digital Camcorder

1 Answer

Cannot record due to a black screen

OK, that means you can see clear picture in playback of old recorded tapes and camcorder just wont give you live view to record any more.
If its true then it is known problem/ failure of ccd imager in your JVC GR-D33 camcorder.
JVC will repair it free of cost, click JVC CCD Imager Advisory for details.

Sep 17, 2009 | JVC GR-D33US Mini DV Digital Camcorder

1 Answer

Lens Cap Error

You have a defective CCD imager - the part of the lens that receives the image. Will need to be replaced.

Aug 03, 2009 | JVC GR D650US camcorder

1 Answer

JVC Camcorder- Recording Problems

i have a jvc GR.D20EK and am having problems when recording, it plays back but i cannot record it will play recorded tapes can anyone help me. Thanx

Apr 07, 2009 | JVC Video Cameras

1 Answer

JVC Picuture gets blurry

The ccd block is starting to fail. Thats the chip thats the eye of the camcorder at the back of the lense assy. Its mounted on a small circuit board. You can find the chip at Its just a matter of dissassembling the camcorder and removing the chip from the board and soldering another onto it taking care not to over heat the chip. You do need good soldering skills.


Aug 24, 2008 | JVC GR-D22U Camcorder

1 Answer

Recorded images has verticle lines

No, most camcorders doesn’t work when you recording the image directly on the screen, that means you use your camcorder shot directly to the screen. Maybe the frequency is different, I have tried used RC plugs directly connect to the VCR and recorded, it is much clear.

Jun 15, 2008 | JVC GR-D22U Camcorder

1 Answer

GR-D33u vertical lines on all screens

you'll need to send it in for repairs.

some contact info for JVC.
Stacy Sample Service Coordinator JVC Service & Engineering 10700 Hammerly, suite 110 Houston, Texas 77043 (713) 935-9331 Ext. 101

being a fact that JVC camcorders are very trouble prone, it would probably be a better ideal & cheaper to buy a new camcorder.
for your next camcorder purchase, i would stay away from anything made by JVC.

Apr 13, 2008 | JVC GR-D33US Mini DV Digital Camcorder

1 Answer

My JVC Camcorder's screen is black and won't record.

See if your camcorder is listed on the JVC site for free repair...apparently this was a common problem.

Nov 14, 2007 | JVC GR-DVL120 Mini DV Camcorder

1 Answer


NEVER BUY JVC again....thats what i am going to do.

Mar 22, 2007 | JVC GR-DX25 Mini DV Digital Camcorder

1 Answer

Horizontal snow lines on record and playback

the symptom is caused by a dirty video head. sometimes cleaning tape cannot do all the jobs, especially when the dirt is so much that any cleaning tape cannot remove it. open the cover, use a clean white paper dampened with a little alcohol. use your finger on the paper and gradually move the head drum back and forth. donot move the paper up or down. just move the drum slowly. good luck!

Jan 31, 2007 | JVC GR-FXM38 VHS-C Analog Camcorder

Not finding what you are looking for?
JVC GR-FXM38 VHS-C Analog Camcorder Logo

Related Topics:

19 people viewed this question

Ask a Question

Usually answered in minutes!

Top JVC Video Cameras Experts

Steven Wander
Steven Wander

Level 3 Expert

574 Answers

Larry Stiles
Larry Stiles

Level 2 Expert

286 Answers

Shekar Avadhani

Level 2 Expert

60 Answers

Are you a JVC Video Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides