Question about Microsoft Windows XP Professional With Servise Pack 2 (e8503040) for PC
I have windows xp.
just recently after hotmail change to the new platform I have not been able to open any of my messages in my inbox. I do get to the inbox page. I see I have new and old messages but when i try to select a message to read, clicking does nothing. I can't change folders like going to sent items, or junk mail. and some of the bottons are clickable but most of the page (that is supposed to be clickable) does not respond or give any sound feedback when it's clicked on.
I had the same problem not a long ago..I have IE7. if you don't make sure you upgrade to Ie7 at least as it should.
things you need to try: (try in this order and test after trying one at a time)
1. clear cookies, temporary internet files, browsing history
2. update java
3. reset internet zone security to defaults
4. disable filter phishing and test.
5. disable pop up filter
6. tried to add following sites to trusted sites:
7.disable add-ons you may not need.
8. check you antivirus!! and scan your computer.
9. switch to firefox and if it works in firefox.. you may need to reinstall ie.
Posted on Nov 27, 2008
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Posted on Jan 02, 2017
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