Question about Canon PIXMA iP4000 InkJet Photo Printer

1 Answer

Paper not feeding

Recently the paper feed from the top and bottom trays/inputs has fouled up. No paper is stuck (now) and it seems to be a roller not pulling the paper through properly, in fact it is not going through at all. Like to get a solution as this printer has been good for two years.

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  • Dominic
    Dominic May 11, 2010

    Have you unplugged the power from printer? Moreover, have you checked to make sure the printer cartridges are secured and locked?

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  • Master
  • 535 Answers

Because of u r printer roller has been damaged so it cant pick up paper & also change the gear box of your printer

Posted on Nov 27, 2008

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Posted on Jan 02, 2017

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My pictures are coming out with pink or purple streaks. Every time I print a picture, the streaks are in different places, all going from bottom left to top right . I have changed the ink roll and the...


Try cleaning the paint roller.

6 Care and maintenance
Cleaning the paper feed roller To prevent misfeeds and to make sure your pictures look their best, we recommend that you keep the paper feed roller clean. Inspect the roller weekly for debris particles, and clean if necessary.
IMPORTANT: Unplug the power before cleaning the paper feed roller.
spacer.gif spacer.gif spacer.gif spacer.gif 1.Unplug the AC power cord from the power outlet.

2.Remove the paper tray from the photo printer, and leave the paper tray door open.

3.Lightly moisten a lint-free cloth with water.

IMPORTANT: Do not use cotton or cotton swabs to clean the paper feed roller.

autourg00462006id1604162.jpg 4.Use the moistened cloth to gently wipe clean the surface of the paper feed roller. Advance the feed roller with your thumb as necessary, and continue cleaning.

5.Allow the paper feed roller to fully dry before reconnecting the power.


Click below for the complete manual:

Kodak EasyShare Photo Printer 500 Manual

Hope this helps.

Zeppelinx12

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Hi, The paper on my Canon MP490 printer goes in skewed to one side which causes the printed page to bunch up and mess up the printing. It doesn't matter whether there is one page or multiple pages in...


There is something in the input tray that is stuck right behind the long feed roller.
Unplug the printer, turn it on its back. Get a thin long flat skrew driver. Push it trough the paper out area and reach the feed roller. Then push it between the feed roller and pressure rollers rising them one by one to release what is stuck behind them. Hopefully it will fall out the input tray.

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Check the rollers in tray 3 to see if they are slick. If not, replace the paper input unit C4214-69017.

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''grabber'' roller out of work sometimes, you may try
1) there is a input paper sensor around roller, the roller out of runing if the sensor is not senitive enough or sensor switch dirty,
clean the sensor as you can find it,
2) Lighter-weight paper feeds and prints fine, which means this paper input sensor works ok, but you need to make sure they are same paper input sensor,.
3) the paper surface bright and the roller worn could be cause paper feed fail, you need clean the roller anyway. still not fixed, you need to adjust the roller pressure by increase the spring force.`

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Can you look into the paper tray and actually see if the feed rolls are turning? You may have either a bad paper feed clutch, or the solonoid that releases the feed rollers is bad.
Also the paper tray should move up and down when the paper feeds to move the paper against the rollers. Up to feed down to eliminate paper drag. One of those fingers that raise the tray may be binding against the bottom of the tray not allowing proper movement.
If you can get a flash light and observe what is going on. Then let me know.

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Feed roller is dirty or worn thin, wipe rubber roller with damp cloth.

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That is the problem, machine will show printer jam if paper feed rollers fail to pick up paper when requested, your machine sounds like it needs new paper feed roller or you can clean the paper feed roller with a slightly! damp cloth.

If no jam light shows when power is turn on and machine comes to ready and then you send a job to printer and it then shows jam then it is the feed roller or sometimes the feed clutch

If on the other hand it always show jam then there is or a switch is stuck.

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1 Answer

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Check the feeder roller inside the printer for any foreign substance stuck to the roller, this may cause it not to grip properly. You can also try a few sheets at a time and make sure the paper tray is gripping the paper, but not too hard. If this fails, the roller may be out of place somewhat, try to reposition it. Let me know how you get on.

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Is this a top feed - that is paper loaded on top at the back bottom feed from a tray underneath? Top feed take one sheet of paper and gently push it down whilst the printer is trying to grab it. Tray feed - take tray out make sure no paper fragments are in the tracks and find a nail board and gently abrade the pick up rollers.

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