Question about Rival 38501 Smart Pot 5-Quart

1 Answer

Broken Crock Does anyone have a suggestion for replacing a broken crock? It cracked in half a month after I bought it while I was hand-washing it in the sink.

Posted by on

  • Anonymous Nov 11, 2007

    We are looking for a repacement liner for a Rival crockpot model # 3850. Can you refer me where to purchase this liner and what that cost would be? I have not found this repalcement for this particular model Number.

×

Ad

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Hmmmmm. Well, you could do what we did, i.e., find the part on line ... which is what I am trying do--again because--we found it, ordered it, and ... got a complete rice cooker! We're hoping to get a BBQ grill this time. :-) Seriously, it's out there ... or was. If you find it first, please post here. Bill & Kathi

Posted on Feb 19, 2007

  • Bill  Hagan
    Bill Hagan Feb 19, 2007

    OK ... victory! Well, sorta.

    Found this email exchange in our files.

    'Course, remember Veronica sent us the rice cooker. :-)

    Valued Customer Bill

    ----- Original Message -----
    From: RivalService@speedymail.com
    To: wrhagan@earthlink.net
    Sent: 4/7/2006 1:54:45 PM
    Subject: Re: Question from www.rivalproducts.com [#980759]


    Hello Valued Customer,



    I have just received your email and I would like to thank you for writing and letting me know what you would need. I would be more than happy to assist you in getting you the information needed to order the part that you inquired about. I have included the pricing information and the ordering information that you would need to place an order. The information is listed below:



    The insert you need is item # 7110050100033, and it is priced at $16.00(American Currency). This price includes shipping and handling. You may place an order by contacting our consumer service center. The number is toll free: 1(800)557-4825, 6AM-3PM, MST, Monday through Friday. I appreciate your business.



    *If you reside in TX, NY, MI, or MA, state tax applies and is not included in these prices.



    Veronica.


    --Original Message--
    From: NoReply@theholmesgroup.com
    Date: 3/19/2006 12:42:46 PM
    To: RivalService@speedymail.com
    Subject: Question from www.rivalproducts.com

    From:
    First Name: W.
    Last Name: Hagan
    Address:

    Atlanta, Georgia 30307
    Phone:
    Model: 38501
    Question:
    Wandered around website unsuccessfully. Not smart enough to find replacement stoneware liner for this model. Our model is, I think, a 5-qthttp://www.rivalproducts.com/eStore/prod... , but no liner seems to match.

    Thanks.

  • Bill  Hagan
    Bill Hagan Feb 19, 2007

    OK, after all of that, finally spoke with a human being at the 800.557.4825, as the website did not have what we needed (a 5 qt liner).

    "Jason," who did not sound as if this call ceneter was in Pakistan, said it was on backorder, but expected in (I'm not betting the first born on this) by 1 March. Said call back then.

    OK, hope that helped.

    Bill

×

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

I'm looking for the bowl for model # SCVP 550-B-CP replacement bowl, it's an oval Crock-Pot.


sorry only way to find is to locate another broken pot, best if you just go and buy a new one

Apr 09, 2015 | Crock Pots & Slow Cookers

1 Answer

Broken pot to a crock pot


Here is Rival's parts page for your model. They show two different versions for your number, and the stoneware for both are out of stock. But there's a "contact us" link so maybe they can tell you when the parts will be available, or recommend another suitable replacement.

Mar 13, 2010 | Rival 38601 Smart Pot 6-Quart

1 Answer

Insert for the BB100 Rival BBQ Crock Pot Meat Cooker


I had the exact same thing. I got it about 1.5 years ago and just now am opening it only to find the ceramic inside is broken. I am going to try to call the crock pot service center tomorrow. Let me know if you found a solution that might help me! Thanks!

Jun 10, 2009 | Rival Crock Pots & Slow Cookers

2 Answers

Crock is broken


Try one of the following sellers:

To contact the manufacturer, try calling 800 #. 1-800-323-9519 (US number) for replacement parts or try www.crockpot.com

Rival Crock Pot Replacement Parts from MarBeck.com

Crock Pot Replacement Parts | Slow Cooker ...

Nov 08, 2008 | Rival 38601 Smart Pot 6-Quart

1 Answer

Westbend 6 qt crock white round pot


Try the Westbend website or replacements.com. If those two fail, try eBay.



Please remember to rate my solutions! Thanks

Nov 06, 2008 | West Bend 84323 Slow Cooker

1 Answer

Left side handle broken, and vent under power options melted


Try one of the following sellers:

To contact the manufacturer, try calling 800 #. 1-800-323-9519 (US number) for replacement parts or try www.crockpot.com

Rival Crock Pot Replacement Parts from MarBeck.com

Crock Pot Replacement Parts | Slow Cooker ...

Nov 03, 2008 | Rival 38601 Smart Pot 6-Quart

3 Answers

Can't find replacement crock.


the lid on our crock pot broke. We will sell you the bottom if you're interested.

This unit does not seem to be cracked.

Apr 05, 2008 | Rival SCVE500 Slow Cooker

2 Answers

Broken crock


I broke the ceramic base bowl. Where can I buy replacement?

Dec 09, 2007 | CorningWare SC60 Slow Cooker

1 Answer

Lid Handle is Broken


I need a lid and control knob for a Rival scv601. I can't find either on line and tried to call, but number given on crockpot wouldn't go through.

Oct 23, 2007 | Rival SCV601 6-Quart Slow Cooker

3 Answers

Broken LIner


Have you try calling Crock Pot customer service? I'm looking for one too.

Oct 09, 2007 | Rival 33511 5-Quart

Not finding what you are looking for?
Rival 38501 Smart Pot 5-Quart Logo

455 people viewed this question

Ask a Question

Usually answered in minutes!

Top Rival Crock Pots & Slow Cookers Experts

Jerry Greenberg
Jerry Greenberg

Level 3 Expert

1689 Answers

tsalagi152

Level 2 Expert

86 Answers

Irene Tulloch

Level 2 Expert

484 Answers

Are you a Rival Crock Pot and Slow Cooker Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...