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eoo7 - fixing film in fixing unit does not work or spin, the cause of dry lubricant or fixing film torn, or white sign has been worn.
if dry then put lubricant again, if you tear you should replace it with new one, after that you must clear error. goodluck
Error code is regarding fixing unite.
1 check Teflon sleeve in fixing , if found damaged than replace,
2 check lower pressure roller and end rubber gear if found damage replace it
3 now start copier press buttons in following sequence
Addi. function *
than on panel its display " COPIER"
touch it, than again touch on "FUNCTION"
Than Touch on "ERR"
than Touch "OK"
than switch off machine and again start.
machine will ready
If you have already tried a new toner cartridge, try another one. Ensure you are using an approved toner cartridge for your model machine. Your toner supplier should have all the required information to provide you with the correct toner. If multiple toners have been attempted and it still fails to properly acknowledge them, call for service.
Does the copier reports that you need to change paper size? If yes under printer properties set eg A4 as custom. Check under printer progress window is it set to use printer offline. Under cmd type ipconfig and compare subnet and gateway with your copier.
If nothing of this send more specific what didi you try to do.