Question about SanDisk Sansa e250 MP3 Player

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Black screen!! when i download some videos and disconnect my sansa, when i look at a video the screen turns black. Then there is no more music, can't watch any video's any more, but the light of my sansa stays on untiil the battery is to low and shuts itself down.thats the only way the put the sansa out by black screen. if i insert it again in the pc for loading it up it acts normal an plays video's,... . How can i avoid black screen???? please help me!! greets Roel.

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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on May 26, 2008

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Posted on Jan 02, 2017

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Related Questions:

1 Answer

1) Photos ( J Peg ) are not displayed in the screen once loaded into the SanDisk. 2) Videos are not reproduced 3) Only Music is copied & reproduced.


You need to use the supplied Sansa Media Converter program to convert photos and videos to a format the Sansa can handle.

Sep 14, 2010 | SanDisk Sansa View 8GB MP3 Player - Black

2 Answers

I downloaded media player 11, I clicked on shuffle, it cleared all music on sansa e200 so I could relaod it. now when I try to dpwnload music from my PC. the mp3 player just cycles on n off..


When syncing to wmp 11 it will ask if you want existing files deleted say no.
On n off: Try connecting it to another computer the back straight to the motherboard this should be USB 2.0 and see if it will recognize it as sansa or Drive/removable drive. if it does then download the sansa update software and install it. Make sure you disconnect the sansa and connect it when asked. This will update your sansas firmware and add the Usb Mode. Try to connect it to your computer at home it should recognize If not try a laptop.... link for update software (http://mp3support.sandisk.com/sansa/Installer/1082/SansaUpdaterInstall.exe)

Jun 08, 2010 | SanDisk Sansa e260 MP3 Player

1 Answer

NEED HELP TRANSFERING VIDEO


use the sansa media converter to transfer music and movies to your player. I have provided a link below to download and install it on your computer.

http://www.sandisk.com/driverdownload/download.asp?driverId=184

Good Luck.

Jun 20, 2009 | SanDisk Sansa View 8GB MP3 Player - Black

1 Answer

Black screen, lit up blue wheel ,Cant see screen


try detaching the back by taking off the tiny screws (dont lose them!) taking out the battery + putting it back in.

May 31, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Home video from computer does not show on my


its an unsupported format try to convert the videos to mp4 i am 100% sure it will work if u convert them to mp4(mpeg-4) format

Jan 15, 2009 | SanDisk Sansa View 8GB MP3 Player - Black

2 Answers

Videos


You need to use the sansa media converter program that came with the sansa on the CD. This is used for photos1.gif and for video. The supported files are listed on the screen once you open it.You shouldnt have any problems transferring music to it using that program

Jan 25, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e260 problems : Music files freezes the sansa and restarts it.


Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
-----
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
or
http://www.sandisk.com/DriverDownload/driverList.asp
-Tha Mp3 Doctor

Dec 05, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

Blank White Screen - No Menu Showing


My Sansa has a similar problem. Sometimes when the Sansa turns on (after the Sandisk logo) the screen will either turn black, blue, or black and white stripes. The player still works, but it is hard to navigate without the screen, obviously. What I end up doing is letting the backlight turn off and then pressing any button. Sometimes when the screen comes back, the display is allright again. But sometimes it takes more than a few tries. Turning it off and on again seems to work a little better, but it is more time consuming.

Apr 01, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

(2 Problems)Will not connect to PC / Video and audio not in sync


Download latest Quicktime

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Mar 19, 2007 | SanDisk Sansa e250 MP3 Player

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