I have just tried to download my pictures like I have dozens of times before to my Zoombrowser EX file, but this time I am getting an error message that says "no camera found". Anybody got any answers?
An expert who has achieved level 3 by getting 1000 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert whose answer got voted for 500 times.
Re: Can't download pictures
Try a different USB port if possible, or a different cable altogether. If that does not help, uninstall the software, reboot the PC and reinstall the software. (Try to download the latest version of your software from the Canon website). Plug in the camera only when instructed to do so in the installer programme.
/* Style Definitions */
mso-padding-alt:0cm 5.4pt 0cm 5.4pt;
font-family:"Times New Roman";
Hope that helps! Should you have any further questions,
or the issue still persists, please respond her before rating the solution.
P.S. – I would greatly appreciate a FixYa!
rating if the solution I provided fixed or helped you resolve your problem.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Your CD is for an older version of Windows and the installers/drivers have changed over time. The driver you need is part of the Windows 7 OS so you should be able to just connect the camera to the computer using the appropriate USB cable.
The software update for the ZoomBrowser EX is available here: http://software.canon-europe.com/products/0000484.asp if you need. Use the drop-down menu to select Windows 7. Download and save the file. Then launch the updater (double-click) and insert your CD in the optical drive of the computer. Then follow the on-screen directions to install the ZoomBrowser EX version for Win7.
You can import from the camera with Paint (File > Import from Camera or Scanner) and PhotoGallery (if you have the Windows Live package installed)
Consider NOT connecting your camera to your computer.
The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.
Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use ZoomBrowser or any other photo cataloging program.
I was wondering the same when I first got my EOS. Learned later that the digital pictures do not have date/time stamp on the front of the photos like film cameras' photos. Details of digital photos are stored digitally in each image file's EXIF.
If you want to print photos showing the date/time, some software including Zoombrowser EX can do that. In Zoombrowser, select the photos you want to print. In Step 2 (Printer & Layout Settings), in the bottom left, you can choose Date and/or Time and even the colour of the font.
Why does Canon ZoomBrowser EX always crash on Vista?
By Daniel Stout on Monday 20 July 2009 at 5 am | 6 responsesFor its Pow er Shot dig i tal cam eras, Canon offers photo man age ment soft ware called Zoom Browser EX. But for some rea son, after I had upgraded to Win dows Vista from Win dows XP, Zoom Browser EX no longer worked. In fact, it would crash every time I started up the appli ca tion. It would dis play the splash screen, and then come up with a mes sage that “Zb Mod ule has stopped work ing.” After sev eral new ver sions of Zoom Browser had been released, finally yes ter day I decided to track down what was caus ing the pro gram to crash. I had emailed Canon tech sup port a week ago and described the prob lem. I also looked in the Canon Knowledge Base and found a tech sup port arti cle that describes Zoom Browser crashes. There are a cou ple of suggested fixes. One is make sure that com pat i bil ity set tings are not being used, and the other is that there may be a cor rupt file in your Pic tures folder. Nei ther of these answered why Zoom Browser was crash ing on my computer. Canon tech sup port emailed me back with two pos si ble alter na tives: the first was the cor rupt file case. To deter mine if that was the case, they sug gested mov ing all the files in Pic tures to a tem po rary folder, and then try to launch Zoom Browser. The other solu tion indi cated that there may be a prob lem with the user account on the com puter. Try log ging in as a dif fer ent user on your com puter, it suggested. Hence, I cre ated a new user and logged in. So with that step, I found that Zoom Browser would now launch fine, although obvi ously none of my pho tos were on this new user. So now that Zoom Browser would launch, I decided to track down exactly why it was crash ing on my old user account. I sur mised that if it was crash ing on my old user account, that it could con ceiv able start crash ing at some point on this new user account, and then I’d be in the same position. So step by step, I started copy ing over my var i ous files — first pic tures, then doc u ments, etc. Even with my entire Pic tures folder copied over, Zoom Browser was still work ing okay on the new user account. I also started launch ing var i ous appli ca tions to see if there was a con flict between one of these and Zoom Browser. I hypoth e sized that per haps Picasa or some other soft ware was caus ing a problem. I even tu ally had all of my files copied over, and Zoom Browser was still work ing. I fired up Pho to shop, and suddenly the prob lem became apparent. To make a long story short, the rea son Zoom Browser was always crash ing was because of an incom pat i bil ity with WCS color pro files in Win dows Vista. Win dows Color Sys tem is a new method for man ag ing color in Vista. You can access Win dows color man age ment if you right-click on the desk top and select Per son al ize. Then click on Dis play Set tings and then Advanced Set tings… Click the Color Man age ment tab and then click the Color Man age ment… but ton. On the default Devices tab, you can spec ify a default color pro file for the var i ous imag ing devices on your sys tem, such as mon i tors, print ers, scan ners, etc. I have a Sam sung Sync Mas ter T260 LCD mon i tor. Win dows Update offers to install the device dri ver. I’ve had Sam sung mon i tors in the past as well, and for some rea son, Adobe Pho to shop does not like the Sam sung moni tor device dri vers. When you install the dri ver a default color pro file gets installed for the mon i tor. And when you launch Pho to shop, it’ll dis play a mes sage that the cur rently selected color pro file is not valid. It asks if you want to use the pro file any way or ignore that color profile. My solu tion to elim i nate the mes sage in Pho to shop has been to go into the color man age ment fea tures of Vista and select a dif fer ent default color pro file. Since I work mostly on the web, I have been using the “sRGB vir tual device model pro file” under the WCS Device Pro files. It has a file name of wsRGB.cdmp. This was effec tive in elim i nated the mes sage upon the startup of Pho to shop, but what I deter mined yes ter day is that mak ing a WCS device pro file the default, Canon’s Zoom Browser EX would crash. Every time. ZoomBrowser has been around for a while, and it seems almost under stand able that it might not have com pat i bil ity with a new fea ture in Vista. The workaround that I found that sat is fies both the Pho to shop mes sage and the Zoom Browser crashes is to use the clas sic Win dows ICC color pro files. If you scroll down, you should see listed “sRGB IEC61966-2.1′ with a file name of “sRGB Color Space Profile.icm.” (Check Wikipedia to find out why sRGB is a good color space choice for web devel op ers and design ers.) Set this as the default color pro file, and the prob lem is solved. Zoom Browser EX now works fine, and Pho to shop no longer objects to the color pro file. Perfect! I sent this infor ma tion to Canon, and they responded quickly that they were for ward ing my descrip tion and solu tion of the prob lem to the rel e vant par ties. Hope fully they’ll fix this bug in their soft ware, but I’ve posted the solu tion here in case any one else in run ning into this spe cific prob lem with Zoom Browser EX.
I followed the instructions on their troubleshooting. I suggest you put the Canon CD rom back in, look for Zoombrowser EX Software User Guide and follow the instructions on their troubleshooting page for database problems. It involves deletimg some files in the Zoombrowser/Database directory and then re-registering your database. It was no big deal, so give it a try.
Go to the "Add and Remove Programs" in your Control panel.
Do a "Change" and do the 'repair program' utility. That should fix it, good as new. If that is not a possible option, try uninstalling. (if there is no "Change" and 'repair program') then Run the normal uninstall program.