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7 year old dishwasher motor needs replacement

Sears service (cost me $75) determined that my dishwasher motor must be replaced, $410 including labor. Who do I talk to at Sears to get compensation? Dishwashers should not quit after only 7 years of light use.

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No one is going to do anything for you at 7 yrs old- maybe 13 months, but not 7 yrs.

Posted on Nov 28, 2008

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Replacement motor arrived. Slightly different. The old motor had a proprietary kenmore electrical connection.


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We have ordered new wheels but the price for plastic wheels seemed a little high ....Hose came loose, water pours out and into my basement, pump slips out of slot ..... I will NOT be buying another Kenmore dishwasher when I do replace it.

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We bought a Kenmore dishwasher from Sears a little over 1 year ago and ....Switchboard being replaced 3 times, motors and wiring being replaced they still will ....Another tech came out and said "Well they didn't program the motherboard" so ...

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www.partselect.com/Kenmore-Dishwasher-Parts.htm

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How to fix The OE error code means "Outlet Error" The drain pump is either clogged or the outlet hose is kinked.


Hello Karim;

My name is Peter. I am a retired field service appliance technician.

You have a expensive transmission drive dishwasher. Next time do not buy a transmission drive, then you may be able to access and replace parts yourself.

So, here are the parts and parts cost:

1.) Dishwasher Pump Assembly. Part cost: $170.00.
25697616-s1sviqltkhbgubmgxrmnjfot-1-0.jpg 2.) Dishwasher Sump. Cost: $37.00.
25697616-s1sviqltkhbgubmgxrmnjfot-1-2.jpg 3.) Dishwater filter. Cost: $65.00
25697616-s1sviqltkhbgubmgxrmnjfot-1-5.jpg 4.) Dishwasher Mesh Filter. Cost: $27.00.
25697616-s1sviqltkhbgubmgxrmnjfot-1-9.jpg So, lets say I am not retired from Sears Home Services and I came to your home on this service call.
Standard charges are the cost of the part marked up to twice the part cost. Labor for this job, several hours would be about $300.00+.

Do not call a service company. You are looking at a repair cost of over $700.00.

Purchase a new unit. Not transmission drive. Search; "Sears Outlet Stores". These are scratch and dent stores. You can save several hundred dollars and receive a one year warrantee. Stay away from transmission drives, LG & Samsung units.

Peter,
Glen Burnie, MD

May 16, 2015 | LG LDF6810ST Stainless Steel Built-in...

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I need best appliance repair experts in Virginia. Which company is best?


Hello Michael;

My name is Peter. I am a retired field service appliance technician.

Why don't your try it yourself. It is not that hard.

1.) Remove the top door back cover. It looks like there is only one screw holding it on.
25116296-uwtdx0nbt5zmrsiyzbyenwia-3-0.jpg You will see the door handle assembly. Held on with 2 screws. There are 4 contact wires to remove.


25116296-uwtdx0nbt5zmrsiyzbyenwia-3-2.jpg
Substitution: W10275768 Cost: $30.00

There are 2 contact switches they may be bad.
25116296-uwtdx0nbt5zmrsiyzbyenwia-3-5.jpg
Part #: 99002751 Cost: $12.00 Each

If you attempt this and have problems you can still call a service technician.

You have the parts and will not be charged a 200-300% mark-up.

I am a former Sears Home Services/ A & E Factory Services field service technician. I have gone on service calls where the customer purchased the part and tried to install. I did not charge the customer for the part, just labor at normal listed charge.

Your unit is over 5 years old and not qualified for a service protection agreement. However you can go into the Sears Home Services website and print out a 10% discount coupon.

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Kenmore 16532 dishwasher,three years old. It has slowly gotten very noisy. I have stripped down everything I can access from the tub, including the chopper. I can't find any problem. It is quiet while the...


It could be 2 things:

a) water obstruction in the spray jet ports causing uneven rotation of the spray arm.
This uneven rotation will eventually wear out the motor bearings.
Fix: clear out any clogged spray jet ports.

b) the motor bearing are already shot, and they're growling and howling in pain as the motor grinds them to death.
Fix: replace motor - new bearings will come with the new motor.
Alternate Fix: replace dishwasher. Often new motors are so expensive, replacing the whole unit is the bast option, especially with Sears/Kenmore (where parts are expensive)
Try: www.SearsPartsDirect.com.

I tried the sears parts web site for you, but you model number came back to a Bissel carpet cleaner.

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Our Fisher Paykel dishwashers are 6 years old. The top drawer is shooting water from top left corner when door is closed and leaking water everywhere.


Unfortunately these models do not last this long and you're lucky that it has. This means the rubber casing needs to be replaced and it may be more cost effective to buy a new dishwasher for the cost of the part and labor.

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1 Answer

I have a Kenmore dishwasher that will not pump water through the spray arms. It fills ok and drains fine but wont go into the wash cycle? Any idea of possible problems


Look inside of the dishwasher to be sure that the tubes leading to the spray arms are not disconnected. If those tubes are in place, then the problem is with the main motor/pump in the base of the unit. That Kenmore part is about $150.00 plus labor. That being said, it may be time to consider a new dishwasher UNLESS your dishwasher is less than five years old because there is a five year warranty on the motor/pump. If it is under warranty, call sears repair and they should repair it at no cost to you.

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Load grinding noise, like the engine is working too hard.


Most likely the motor/pump assembly is worn out and grinding. If the machine is less than five years old it is under warranty. If over five years old, the repair part alone is about $150 not including labor.

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If motor needs replacement, is it better to get a NEW dishwasher?


replacement usually costs about 250.00-450.00 usually.. you can look at partsdirect.com or repairclinic.com for the parts.. both even dive you a schematic so you can see how they both go together

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Kenmore Elite 17483 Dishwasher Caught Fire!


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1 Answer

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I haven't changed that particular brand of dishwasher motor, so I cant give a step by step, sorry. I do know the other brands it is optional to get the motor alone or the motor with the pump assembly attached, so you may want to ask about that. Changing this is would consist of an electrical harness, a drain fitting that the hose connects to, and a gasket that keeps the water from leaking from the tub. $225 for labor sounds a little high, at $75 per hour that is still 3 hours. Some models have a tuning fork type thing that keeps vibration noise down, don't know about yours. Changing the water pump on a '85 monte carlo would take longer and be more difficult, if that helps.

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