I did a solid color print test in cyan, magenta, yellow, and black. I have noticed that there are slightly faded areas on each print, the cyan printer showed it the most and the black, magenta, and yellow shows slight fading in the same area of the print out.
The faded areas are vertical lines in the center 3rd of the page.
Is there something I should clean or replace, or is this the nature of laser color prints?
If the issue is occuring in the same place on all prints, try the imaging drum (can't remember if this printer even uses one) or the transfer belt/roller (not sure which it uses). If you phone Dell support, they should run you through troubleshooting and send you either of those parts free of charge if you are under warranty. If not, buy them anyways; they don't degrade over time (if kept in the dark) and can be saved for when the currently installed one runs out if you don't need it to fix this issue.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Most likely the cyan ink is burnt. If the ink sticks are left unused (printing more black than color, this will happen.
Print the test pages for PQ troubleshooting from the control panel and examine each print. Cyan will probably have very dark streaks down the page, magenta should look normal, and yellow also will have dark stripes. You need to replace this burnt ink, and the only way is to print. From within paint (or similar accessory in other OS) Create a full page of cyan, and print about 100 - 200 pages, or until the cyan starts to clear up. Yes it is a waste, but much cheaper than a print head, Do this for yellow as well.
I have worked/ serviced similar Laserjet Color Printer with same issue. Actually,
prints with faded colors or different colors are due the the dust/
toner dust accumulated on the optics (mirrors and lenses) inside the
printer, which refect the laser beams to form prints. For instance, red
color is formed by a mix of yellow and magenta toners. The color
is replaced by yellow due the the partial or complete blocking of the
image laser beam for magenta as the mirrors which
reflect laser beam get covered with dust and toner (which partially
blocks the laser beams). Hence the image is
not produced properly. This needs professional hands for servicing and cleaning of the optics inside the printer. Note
that first magenta goes off, followed by
yellow, then cyan and lastly black. This is due to the mirrors
placement inside the printer. Magenta is the last one facing upwards at
45 degrees angle and gets most of the dust and goes off first.
assure that the printer requires ONLY CLEANING OF THE MIRRORS, which
are inside the printer. So, it is advised that you get the printer
serviced by any printer repair/ service professional.
(Please note that the mirrors, lenses and scanner assembly inside such
printers is extremely complex and can get damaged very easily
especially the mirrors).
Hope it would help. If you need any clarification, let me know Good Luck! CreativeTECH
What you are describing is a bad print head. You can try running the eliminate light stripes several times, and jet substitution, but most likely the print head will have to be replaced to remedy your problem. You can try googling. Phaser printer print heads or phaser printheads. There seems to be a secondary market appearing for those print heads. I can tell you from Xerox, if you have no maintenance agreement, they cost $750 per print head. Honestly, having worked on about every type of color printer known to man, the new solid ink phaser printers, produce a dry ink image of 2400 x 2400 dpi with ink particles that align end to end. The resolution of those printers are remarkable and can be purchased for less than the price of one of those new print heads. Now for reliable, albeit somewhat not as sharp a color image, but still exceptional, you really can not beat an HP. The ink stick technology really no longer has the color vividness advantage it initially had. The inks that align end to end, have ended that advantage and are sure a lot cheaper to operate per page.
sounds lke your yellow nozzle not working properly...had same issue on lexmark printer, ended up geting this epson...learnt from my mistakes...perhaps it ran dry? or you left the yellow cartridge out longer than the rest....only you might know what happened