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HP PSC 2355 says 'tricolour print cartridge inserted is not intended for use in this printer', but is near-new and was bought with printer about three years go, but printer wasn't hooked up till now.

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Downloaded new updates for the printer and bought new cartridge.

Posted on Nov 27, 2008

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I installed a refilled HP 94 cartridge in my HP PSC 2355 All-in-One printer. It worked well for several weeks but then I suddenly got the following Error Messages: "Incorrect Cartridge - Black ink...


This is a firmware issue with this printer model, and is fairly common. Try the following: remove both of the print cartridges, close the lid, wait for any noises to stop, and pull the power plug out of the back of the printer while it is still on. Wait at least 10 minutes with the cord disconnected. Plug the power back into the printer, wait for the noises to stop, and then reinstall the cartridges, black first (very important), and then the color. This will force the printer to reload its ram memory and should take care of the glitch. Let me know if you need further assistance, as I would like to be sure your problem is fixed.

Sep 30, 2010 | HP PSC 2355 All-In-One InkJet Printer

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What will be the cost ok black cartridge? How many pages will one cartridge print?


HP PSC 2355 Printer uses HP 94 Black and it can print upto 400 pages approximately

there should not be any problems except that it is 4-5 years old printer

Sep 29, 2010 | HP PSC 2355 All-In-One InkJet Printer

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Have HP PSC 2355 and receive error 0xb900005 what does this mean?


It means there is an interal error and the printer has to be reset.

The best solution is to unistall the printer and then reinstall.
1.Unplug the printer from the computer not the cord just the cable.
2. Do the unistalling process. Whhen done do the following to the printer before connectiong back the printer.
Take out the cartridge then wait for the message Insert ink to display and unplug the cord. Wait 60 seconds.
Plug in the cord and when the printer restarted insert the cartridge.
Close the cover. If promted to print a calibration page report printed it.
Reconnect the cable.
Your printer should be running good now.

Jul 16, 2010 | HP PSC 2355 All-In-One InkJet Printer

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I need to know how to reset printer after inserting a tricolour and black printer cartridges please.


Thank you I don't need assistance now as I have solved this problem by buying some new print cartridges as the ones we had refilled were not accepted by the printer.

thank you

Oct 21, 2009 | HP PSC 1510 All-In-One InkJet Printer

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Black 852 print cartridge inserted now is not intended for use in


Definitely take the printer, cartridge and all to the store and show them what is going on. They must make this right for you since they told you it would work. Be firm. Go prepared with paper and pen to write down the name of the person helping you. If you do not get satisfaction, ask to speak to the supervisor.

Jul 16, 2009 | HP PSC 2355 All-In-One InkJet Printer

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HP PSC 2355 CARTRIDGES INSERTED NOT INTENDED FOR THIS PRINTER


I have the same printer but my cartridges are Hp # 94 black
Hp # 95 Tri color
But I am in the U.S.A. I dont know why your" are a diffrent # for the same machine? odd, I hope This helps a little,

Mar 06, 2009 | HP PSC 2355 All-In-One InkJet Printer

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Hp psc 2110 incorrect ink cartridge message.


Hi plabonne,

I hopped out to HP's support site for stats on your cartridge and found some info at this link:
http://www.shopping.hp.com/webapp/shopping/supplies_model.do?product_code=C8648A&jumpid=oc_R1002_USENC-002_HP%20PSC%202110%20All-in-One%20Printer&lang=en&cc=us

are you using an HP 57 Tri-color cartridge? HP printers work best with HP cartridges and often have problems with refilled cartridges. the grinding noise you're hearing makes me wonder if the cartridge isn't seated all the way in its little carridge (the plastic part that holds the cartridge). have you had a chance to slip teh cartridge back out and try gently slipping it back in again?

here's another link to try for info for this model of printer (HP's support site), with specifics about your error message about half way down the page:
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=bpu05206&dlc=en&product=79488

hope this helps!
-JW50

Nov 04, 2008 | HP PSC 2355 All-In-One InkJet Printer

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Incorrect Cartridge


use genuine hp ink /not generic

Dec 11, 2007 | HP PSC 2355 All-In-One InkJet Printer

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Incorrect Cartrige.


Hi,

Please click on the web link given below and check for the correct ink cartridges.

http://www.shopping.hp.com/webapp/shopping/supplies_model.do?product_code=Q5789A&lang=en&cc=us&aoid=34853

Have a great day!

Oct 30, 2007 | HP PSC 2355 All-In-One InkJet Printer

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