Question about HP Photosmart C5180 All-In-One InkJet Printer

2 Answers

Error # Oxc18a0301

The ink system has failed, unable to print. I tried turning printer off then on as suggested but no luck.

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  • 11 more comments 
  • gtojudge Nov 27, 2008

    thank you for your help Joe, but no luck

  • nuniacke02 Nov 27, 2008

    I have HP Photosmart C5180 all in one. I cannot print anything in black. when I print a test page the black does not show. Help Please. Noel.

  • Anonymous Nov 29, 2008

    I have the same problem. When I contacted HP they told me three things to do then suggested I buy a new printer

  • Anonymous Nov 30, 2008

    What is the actually problem, what's not working? How many times should I try your method before I go on to something else?


  • Anonymous Dec 01, 2008

    I have the same issue with my 5100 printer. I tried Joe's suggestion, but I still have the same problem

  • audreyseay Jan 08, 2009

    Did anyone ever figure this one out? Mine still won't work, even though I've tried all these remedies. Help?

  • kunges12 Jan 10, 2009

    ink system has failed error 0xc18a0406

  • Anonymous Jan 14, 2009

    Mine is also an ink system failure Oxc18a0301. In the middle of a print job, the printer stopped and indicated an empty black cartidge. After replacement (all HP carts used), I get the ink system message. Tried the Hp suggestions several times. This is the third HP all in one printer I have purchased in the last 5 years. THEY DO NOT LAST. No more.

  • allinfo Mar 17, 2009

    Same problem. Error message oxc18a0301. Replaced ink, same problem...

  • hansenj12 Mar 22, 2009

    yep, same problem - ink system failure error Oxc18a0301" turned off the printer to no avail, unplugged and left off for a while, no help. has anyone recieved any answers to fix this??

  • johnnyjf Mar 24, 2009

    I got the same error code after installing one "low ink" cartridge and 2 "expired" ink cartridges. Also had no luck shutting printer off and on as directed.

  • a_najafi52 May 05, 2009

    I have a Problem in my printer.model HP D7163
    The ink system has failed, unable to print

  • nicoalex May 05, 2009

    j'ai une impriment hp photosmart c6280 tout en un ,et je rencontre le meme probleme oxc 18 a 0301



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Shut down your printer by pressing Simultaneously Cancel + OK + Black + Color.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on Nov 27, 2008

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Io ho lo Stesso Problema Sulla mia stampante OXC 18 a 0.301 ed e una hp photosmart c 5180 all-in-one, ma non ho il bottone cancella, ho provato con annulla +ok+nero+colore premendoli contemporaneamente ma senza alcun risultato

Posted on May 04, 2010


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I am getting an error code Oxc18a0301 It says the ink system has failed, unable to copy, recieve faxes or print


At this piont of time, I am afraid to inform you that this could be because of a hardware failure., but we can try out some troubleshooting steps to resolve this.

Please perform the steps given in the weblink below:

If the issue persists even after performing the steps, it means there is a hardware failure in the machine.

Get it serviced, if it is in warranty, contact Service Center.

I hope the best.

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"ink system failure Error: 0xc19a0003"


The "Ink System Failure" error is causes by air in the ink feed tubes. We have a step by step guide purging the air from the feed tubes posted on our web site. Go to our site at:, click on the printer repair link and then the HP link. Follow the steps and you should be back printing in no time at all.

I hope this helps, If so please rate our solution.

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HP Photosmart C5180 All-in-one error Oxc18a0301 I replaced 2 ink cat with proper ink. Now I get error oxc18a0301 I have the same problem with the HP C7180... I try to do unplug, move the cartridge,...

I tried all of the above, but nothing worked. The error message continued to appear as soon as I would turn on the printer and blocked whatever function. I had it back in the shop to service it, but they just told me not to spend any money on it and buy a new one. So did HP itself when I contacted them.
I finally ran accross this, which took of the errore message and now actually the printer is working like before.
I had the USB disconnected, the power cord disconnected as well and all the cartridges taken our, just as written in the instructions above. But then turning on the printer again, I hold down the OK and HELP button. And that did the trick for me: My C5180 would turn on and then switch itself of after a while. I then stopped to hold down the buttons and turned it on normally (still no USB connected) It did all the setup (language, country, ecc.) and then finally told me that the cartridges were missing. I reinstalled them and turned back to normal.
Hope it'll be of help for some of the many desperate HP users.

Jun 01, 2009 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

HP Photosmart C5180 All-in-one error Oxc18a0301 I replaced 2 ink cat with proper ink. Now I get error oxc18a0301

Perform the normal assert troubleshooting:
-turn ON the printer
-disconnect the usb cable from both ends of the printer and pc if printer is connected with USB cable
-open the cartridge door and remove all the ink cartridges
-close everything without installing the cartridge
-disconnect the power cable from the back of the printer without turning off the power
-wait for 30 secs
-plug the power cable back in and install all the ink cartridges if the printer turns on
-wait the printer to initialize and stop making noises
**don't attempt to print this time
-turn off the printer by disconnecting the power cable from the back
-wait another 30 secs
-plug the power cable back in and if the printer is ready to go
-try printing a test page

Get back to me if it doesn't work.

May 31, 2009 | HP Photosmart C5180 All-In-One InkJet...

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