Question about Canon PIXMA iP5000 InkJet Photo Printer

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Black 3e won't print

Our color-only files print fine, but our black comes out as pale or nothing, even though we've replaced the Black 3e twice from different dealers (Black 6 is full and should be OK)

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  • foxcroc Jan 15, 2009

    I have the same problem, no black output at all!! thought it was because I didn't use it for 8 months while on a long trip, heard that sometimes the ink dries & blocks the jets, but the colours are fine! I tried deep cleansing over & over, even bought a new printing head, but still no black! Shame, because it is a great printer!!

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Well this is a maybe solution. I have the same problem - photo print and CD/DVD Ok but plain paper = no pigment black 3eBk tank.

CRC (tasktron Ltd) (01483 776 060) are Canon service guys and they have told me it is the "purge" unit on the right of the machine that needs replacing COST??? Quote £80 + VAT. Is it worth it - I think that is a maybe as its a dammed good printer and cheap to refill - no chips! However, the ip4600 is only £70???????????

On the other hand - they could be lying! But I have reset all the main chip controls like overflow, ink absorber etc.

So it's either a new printer or £80+Vat.

BigHSG

Posted on Dec 26, 2008

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