Question about GE Profile 26.6 cu. ft. Side-by-Side Refrigerator with Dispenser TFX27PRBWW

3 Answers

Ice Despenser motor does not turn auger

Everything else works fine. When I call for Ice I can hear the lever engage and the trap door open but the motor does not turn the auger. Can trun the motor clock wise by hand and feel the reduction gear resistance. MOD. PSS26SGRD SS

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  • imdapapa4 Dec 03, 2008

    When you speak of a blockage, what do you mean. A blockage of the gears behing the auger (exposed) linkage? Should I remove all screws and inspect. Do you know where I can get a parts breakdown or an expanded view of the motor and linkage? I don't think blindly dissambling is such a good idea.........

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3 Answers

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The auger drive motor and gear box is locked up . You need to replace it .


Another chance is circuit board behind the control panel can be bad . You need to call service person to have a check over the circuit board .

Posted on Nov 27, 2008

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There is blockage somewhere along the path where the motor trundles and moves clockwise. I have a fridge that does the same thing and as soon as I get up in there and clear the blockage it works fine. I do not believe that the motor is burned out but if you find no blockage this is probably the case unfortunately. Good Luck!

Posted on Nov 27, 2008

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Check that the ice is not stuck inside, in that case the evaporator that melt the ice to release the cubes is faulty.

Posted on Nov 27, 2008

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1 Answer

Kenmore model number 253.55693400 when I push the ice dispenser tab the motor to push ice is on, but not pushing ice out.


You have an auger type of ice dispenser, so when you say you hear the motor is on, do you mean it is turning the auger? Take out the ice bin and close the door, push the dispense button and then open the door quickly to see if the auger is turning. If is is then dump your ice bin and let it sit out until it is completely defrosted and dry. Reinstall the ice bin and put the lever down. And see if that will clear the problem. The auger motor is not that strong and if you get any ice build up under the auger it will stop working. So defrosting and drying will normally clear it up.

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When you push the lever to dispense ice, can you hear the motor running? If not, that motor might be dead and not turning the auger, which would be your problem.

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The auger motor and coupling in the rear may be frozen and won't turn.
Remove the ice bin.
Place a screwdriver or similar device in the forks of the auger and twist counterclockwise till it moves. The replace the ice bin and try again.
It will be difficult to move.
If that does not work. Turn off the fridge and use a hair dryer to hrat the auger gear and motor till it frees up.

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I had this same problem today, and after tearing apart the door and digging with the multimeter, I found that the bulb was drawing to much current {probably due to age} and that pulling it made everything else start working. The high resistance was drawing too much current from the IC on the door panel board.

I'm going to get a new bulb tomorrow, but if you yank the bulb it'll probably work. {If you have the same problem}

Nov 26, 2008 | GE Profile 26.6 cu. ft. Side-by-Side...

1 Answer

GE Profile Refrigerator will not dispense ice.


see http://applianceguru.com/view_topic.php?id=13243&forum_id=1&jump_to=76889

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Ice dispenser not working


Scorpio, remove the ice bin itself, dump the ice and see if you can move the bin auger by hand by turning the actuator in the rear. If the bin is ok, with the door open and the door switch held in see if the auger motor is turning when pressing the ice lever. If it's not turning the next logical step is to see whether the auger motor is getting voltage when calling for ice. Make sure the door switch is closed. The part number for the auger motor on the posted model is wr60x0202. Hope this gets you going..Catriver.

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