Question about Microsoft Windows XP Media Center Edition 2005 for PC

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Word 03 is requesting Prduct Key

I bought a used laptop (no install cds) and Word worked fine for six months when, upon opening Word or a word doc, it is requesting product key. Cancelling out of the dialog box to enter product key results in Word shutting down. The problem actually happened before then stopped as mysteriously as it started, but now its back. Is this a virus? I'm not sure if its related, but I can't seem to download SP3 update either. . . Any help?

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  • Anonymous Nov 27, 2008

    Clarification 4 ninja502:

    Looks like I am running MS Office Standard 2003. The installation error for downloading SP2 isError
    0x80070005 whether I try to download or via automatic update.

  • scott93 Dec 07, 2008

    Thanks Bluenoser, but all of the other Office programs open and work fine. If it were a trial version of Office, then my other Office programs would request the same product key input, right?

  • scott93 Dec 07, 2008

    Clarification 4 ninja502:

    Looks like I am running MS Office Standard 2003. Looks my automatic update finally kicked in and downloaded the latest updates except SP3. . . .

  • scott93 Dec 10, 2008

    No CD included when I purchased used laptop. .

  • scott93 Dec 12, 2008

    You rock!

    That's it. I have two Office folders within my MS folder. One is "Office 11" and contains the Word that asks for the product key. Can I simply delete this folder? I don't think I want anything to do with Office 11 anyway and just prefer my Office to work like it always has.

  • Bernie Reeves May 11, 2010

    what version of office is it ?

    what does it say when you try to download sp3 ?


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  • 62 Answers

It is likely a trial of Office.

Posted on Nov 27, 2008

  • Gordon Marcott Dec 08, 2008

    Not necessarily.

    I use to work support for Office setup and outlook.

    Do you have an office CD?

  • Gordon Marcott Dec 12, 2008

    Look to see if there are two versions of Office or word on the computer. If you find two versions of Office or word and you know the one that is working then remove the other version. It could still be a trial of Office. I worked in Office setup and outlook for 3 years.


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Sir / Madam,

As per you description , I think after reinstalling the OS when you try to run micorsoft work its asking for the prduct key.
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