Question about Bose 3 2 1 GSX System

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Bose 321 system reads bad disc on all dvds

What can be done when bose 321 system always reads bad disc on all dvd that are played in system?

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  • CherryMagic Mar 08, 2009

    I have the same problem with my BOSE 321 - BAD DISC

    I'll call them on Monday and see if they have an update disc. [2nd time for this and been a few years]

    Otherwise, this chick is going to break out the screwdrivers...LOL

  • Anonymous Mar 21, 2009

    same

  • CaminoKeys Mar 26, 2009

    My Bose 3-2-1 almost always says "Format Unsupported" or "Disc Cannot be Read" when trying to play DVDs or audio CDs.

    Sometimes it is possible to fix it by switching the whole unit off and switching it on again, but this doesn't always work.

    I've left it beyond the 2 year warranty now - do you know if BOSE have a fix for this? It seems it is a common problem...


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  • Master
  • 905 Answers

If will not read a laser lens cleaning disc , then it will need to be opened up and the laser lens will need to be cleaned manually with the cleaning solution and a cotton tip , but do it easy and dry the lens with the cotton tip
if that don't do it then the laser mechanism will need replacing

electech

Posted on Nov 27, 2008

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I have a Bose 321, 5 years old. It has started dropping the dialogue track on DVDs but the music track still plays. It is tempremental about the DVDs it plays, often reads bad disk or the DVD freezes. ...


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I put in a dvd and i get format not supported?bose 321 gsx system


-If this happens on all DVDs, then this may need to be repaired (Bose will repair this for free if this is the case- they can test it too) -If this happens on some or most DVDs, you can try a firmware update. Call Bose at 800-367-4008 and tell them about this. Request the most recent software/firmware update disc.
If you haven't already, just try resetting this first. (unplug the power cord from the acoustimass module for about 30+ seconds and try again)
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Unplug the power cord leave the DVD inside the Bose 321 system. Then plug the power cord back in. Voilla your DVD starts playing.

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Dvd player always says "no disc " when i play it...ed...


First try running a CD/DVD player cleaner disc thru the unit, you can find them at Walmart, Target, etc. Get one that uses fluid. If your lucky, it's just dusty and needed cleaned. If it's still inoperative, you need to send it to Bose for service. They will swap out the transport for a new one and you will get many more years of service out of it. Just occasionally clean it. The repair will probably run 100-150. You can call Bose support for average pricing for transport repair and they should give you at least a ball park estimate. Hope this helps

May 25, 2009 | Bose 3 2 1 GSX System

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