Question about Bose 3 2 1 GSX System

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Bose 321 system reads bad disc on all dvds

What can be done when bose 321 system always reads bad disc on all dvd that are played in system?

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  • CherryMagic Mar 08, 2009

    I have the same problem with my BOSE 321 - BAD DISC

    I'll call them on Monday and see if they have an update disc. [2nd time for this and been a few years]

    Otherwise, this chick is going to break out the screwdrivers...LOL

  • Anonymous Mar 21, 2009

    same

  • CaminoKeys Mar 26, 2009

    My Bose 3-2-1 almost always says "Format Unsupported" or "Disc Cannot be Read" when trying to play DVDs or audio CDs.

    Sometimes it is possible to fix it by switching the whole unit off and switching it on again, but this doesn't always work.

    I've left it beyond the 2 year warranty now - do you know if BOSE have a fix for this? It seems it is a common problem...


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  • Master
  • 899 Answers

If will not read a laser lens cleaning disc , then it will need to be opened up and the laser lens will need to be cleaned manually with the cleaning solution and a cotton tip , but do it easy and dry the lens with the cotton tip
if that don't do it then the laser mechanism will need replacing

electech

Posted on Nov 27, 2008

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I have a friend with a 321 system. He says it


Unfortunatley no, its not software that reads dual layer discs, its hardware. I sold Bose for 2 years and do not know of any Bose items that will read dual-alyer discs. Dr. Bose has a hard time keeping up with technology sometimes. Other than that, the 321 is a great system!

Oct 02, 2009 | Bose 3 2 1 GSX System

1 Answer

I have a Bose 321, 5 years old. It has started dropping the dialogue track on DVDs but the music track still plays. It is tempremental about the DVDs it plays, often reads bad disk or the DVD freezes. ...


BOSE offered a software upgrade to address the issue of freezing and not playing certain disks. You can get that right from BOSE by calling tech support. I am not sure that that will help with the newest symptom though (the humming).

Sep 07, 2009 | Bose 3 2 1 GSX System

1 Answer

I put in a dvd and i get format not supported?bose 321 gsx system


-If this happens on all DVDs, then this may need to be repaired (Bose will repair this for free if this is the case- they can test it too) -If this happens on some or most DVDs, you can try a firmware update. Call Bose at 800-367-4008 and tell them about this. Request the most recent software/firmware update disc.
If you haven't already, just try resetting this first. (unplug the power cord from the acoustimass module for about 30+ seconds and try again)
If this happens primarily on rentals or home-made dvds, an update will most likely fix the problem.

Jul 15, 2009 | Bose 3 2 1 GSX System

2 Answers

Bose 321 display is only Black and White..all movies too


Could just be the dvds? Or not...

Replace the laser that reads the discs!

Jul 07, 2009 | Bose 3 2 1 GSX System

2 Answers

Burned dvds wont play on home player


i have begun having a problem with my  4-5 year old bose 321 system.  sometimes dvd's burned on my computer will not  play on my bose 321 system.  sometimes they will.  what's up with this?  it's not a bad media problem.  i've narrowed it to the player.  sometimes i'll play a computer burned dvd on the bose and it will play fine.   next time i try to  play it it won't any ideas? thank you in advance mike

Dec 04, 2008 | Televison & Video

1 Answer

Format unsupported


Format unsupported simply means the unit can not read the disc. The problem is either the disc or the player.

Contact Bose technical support if you are sure the discs are good. 800-367-4008

Jul 31, 2008 | Bose 3 2 1 GSX System

1 Answer

Can't read the disc !!


I replayced dvd cd-rom myself it's very simple repair and it cost me $20.00 for new dvd rom. Don't buy CD-RW but just simple black dvd-rom.
I hope this will get you going again.

Jan 28, 2008 | Bose (321GS) System

2 Answers

Problem with my Bose 321


I had the same problem listed; send an email to BOSE tech support - they sent me a DVD with a bios upgrade and it fixed the problem. They should put the BIOS upgrade on their website so you could burn your own DVD rather than waiting for the mail. But it did fix the problem. Netflix disks were the worst; they must do something when they burn them to get that forced Ad to play that Bose doesn't like.

Dec 20, 2007 | Bose (321GS) System

1 Answer

DVDs with pictures refuse to play. Get 'format unsupported'


the 321 does not support data cds or dvds read the manual. standard DVD or VCD format only.

Nov 23, 2007 | Bose 3 2 1 GSX System

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