Question about Loewe DVD & Blu-Ray Players
I had the exact same problem as you did... I bought the Sharp Aquos 42D85X which came with Sharp BD-HP21X Blu-ray Disc player. could not get brand new blu-ray movies to play and i found it froze everytime after 10 secs. I phoned sharp who basically were no help watsoever! I then went and returned my blu-ray movies back to the store thinking it was a problem with the discs.. The people there were extremely nice and since they had a display model of the BD-HP21X instore they offered to test the movie on it to veroify whether it was the blu-ray player was the problem or not. Turns out its a fault with all of the BD-HP21X models. So we then ended up returning it back to the store we bought it and exchanged it with the older model (BD-HP20X). I now have no problems playing blu-ray movies. Although another suggestion is to perhaps download the lastest firmware update & see if that resolves your issues.
Posted on Mar 16, 2009
I have the same problem. I started several months ago with brand new blueray disks. Now even disks that worked before, now come up as incompatible disks. I have tried contacting support thru their website and never getting a response. Not even the automated response about how blueray is always changing. No firmware upgrades since 10-29-08. I will never purchase any sharp products again. And I would advise anyone considering it, dont. What a waste of money.
Posted on Jun 11, 2009
If this is a Blu Ray Disk then your unit needs a firmware upgrade to be able to play the new Blu ray format. Contact Samsung for the upgrade file, burn to a DVD and run. The update will allow your unit play the new BR Format.
Please rate my help ++++Thanks for uisng FIXYA
Posted on May 28, 2010
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