Question about K-Tec Kitchenetics K2 Stand Mixer

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Motor runs only at slow speed, higher speed buttons still run at slow

The console only runs at slow speed, whether mixer or blender. Medium and high work, but only run at slow. I can't even whip cream. This is fairly new. The unit may still be under warranty through Kitchenetics. Is there an address for warranty work? Who might be able to help?

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The company handles these as Blendtec now. The web site is at Maybe this will help:

Customer service and sales are available from 8:00 am to 5:30 pm (MST) M-F.
Toll Free: 800-253-6383
Local: 801-222-0888
Fax: 801-805-8585

Posted on Feb 09, 2008


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Posted on Jan 02, 2017


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Kitchenaid Hobart K45SS when set at 1-2 accelerates to high speed when making dough. How can I fix this?

Usually when the mixer runs only on high speed it is caused by the control plate adjusted incorrectly or the control plate spring unhooked. Remove the trim & end cover on the mixer and check the control plate spring, if unhooked, attach to bottom of the control plate and squeeze the spring end, also check the speed control plate screws,there are 3 screws on this plate, one at the bottom two at the top, see if adjusting the top screws slows your mixer down.
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Use the service manual to aid you in taking apart the mixer, trouble shooting the problem and putting the mixer back together, based on the mixer only running at high speed some of the time I would assume it is the speed control phase board.
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My 325 watt, 5 quart artisan stand mixer won't work on "stir" speed. All other speeds work fine, but when I put the switch on stir, I just hear the motor whining like it's trying to work, but...

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