Question about K-Tec Kitchenetics K2 Stand Mixer

1 Answer

Motor runs only at slow speed, higher speed buttons still run at slow

The console only runs at slow speed, whether mixer or blender. Medium and high work, but only run at slow. I can't even whip cream. This is fairly new. The unit may still be under warranty through Kitchenetics. Is there an address for warranty work? Who might be able to help?

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert that hasĀ over 10 points.


    An expert whose answer gotĀ voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 10 Answers
Re: Motor runs only at slow speed, higher speed buttons...

The company handles these as Blendtec now. The web site is at Maybe this will help:

Customer service and sales are available from 8:00 am to 5:30 pm (MST) M-F.
Toll Free: 800-253-6383
Local: 801-222-0888
Fax: 801-805-8585

Posted on Feb 09, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Kitchenaid Hobart K45SS when set at 1-2 accelerates to high speed when making dough. How can I fix this?

Usually when the mixer runs only on high speed it is caused by the control plate adjusted incorrectly or the control plate spring unhooked. Remove the trim & end cover on the mixer and check the control plate spring, if unhooked, attach to bottom of the control plate and squeeze the spring end, also check the speed control plate screws,there are 3 screws on this plate, one at the bottom two at the top, see if adjusting the top screws slows your mixer down.
Next check the wiring of the mixer, Insure everything is wired correctly, to get wiring diagram go to the last page of the service manual. Here is a link to the service manual:
If neither of those fixes the problem it is probably a bad phase control board, or a shorted phase control board. With the line cord disconnected, pull the t-bar contacts to open and insert a piece of paper between them so they cannot close. Reapply power-the mixer should just run or buzz trying to run, if it operates at full speed the phase control is defective and needs to be replaced.
Use the service manual to aid you in taking apart the mixer, trouble shooting the problem and putting the mixer back together, based on the mixer only running at high speed some of the time I would assume it is the speed control phase board.
If you have any questions let me know.
Thank you,
Customer Service

Apr 24, 2013 | KitchenAid Food Mixers

1 Answer

My kitchenaid mixer run on high at all times

If your mixer only runs on high speed there are 3 things that can cause that. The first thing to check will be the speed control plate, Remove the trim and end cover on the mixer, the first thing you should see is the speed control plate, this has 3 screws on it, try adjusting the top two screws 1/4 turn, this should slow the mixer down, do not over tighten. Also check to see if the control plate spring is unhooked. If the spring is unhooked, attach to bottom of the control plate, and squeeze the spring end.
If this does not fix your mixer, check the wiring of the mixer, you can locate a wiring diagram on the last page of the service manual.
If the speed control plate is adjusted correctly and all the wiring is correct it will be your speed control phase board. You can test the speed control phase board to see if it is shorted. With the line cord disconnected, pull the t-b ar contacts to open, and insert a piece of paper between them so they cannot close. Reapply power-the mixer should just run or buzz trying to run. If it operates at full speed, teh phase control board is defective and needs to be replaced.
Here is a link to the service manual:
This will aid you in taking the mixer apart, troubleshooting and putting it back together, remember the wiring diagram is the very last page.
Thank you,
Customer Service

Jan 07, 2013 | KitchenAid K5SS Mixer Speed Control Plate...

1 Answer

We have a K45SS mixer problem. When it is on the lowest setting it hums and the beaters barely turn. The next setting up has a noise but the higher speed settings work just fine. What is the problem?

the lower setting is for stirring. this is a high quality machine that is made to take a beating. you are just hearing the motor wind up. think of it like a jet engine starting, its made to run its smoothest at high rpm's, so it sounds funny at low rpm's but nothing is wrong with it.

Dec 20, 2011 | KitchenAid K45SS Classic Stand Mixer

2 Answers

My 325 watt, 5 quart artisan stand mixer won't work on "stir" speed. All other speeds work fine, but when I put the switch on stir, I just hear the motor whining like it's trying to work, but...

By not working to mean that the planetary gear wont move? or does it just make a weird noise when it is on a low setting? If the gear is completely stripped the unit shouldn't run on any speed regardless if there is mixture in the bowl or not. Since I can't see the mixer I would say that there might be a slight tear in the gear which would only allow the mixer to get stuck on a slow speed where as on a high speed it is running fast enough to skip that particular tooth. I understand that the mixer is brand new but when it comes to mixers you can strip a gear right out of the box depending on the consistency of the batter you are mixing. If the machine is under a year old it is under warranty and you are allowed free service by an authorized repair center in your area.

Nov 02, 2010 | KitchenAid KSM150PS Artisan Series Stand...

1 Answer

Panasonic Mixer/Blender not working - works only when tapped

It looks like there may be some loose wire connection. Or it may be due to carbon brush probelm. We at Inno Concepts or any of our dealers can diagnose and fix the problem for a reasonable cost. Please contact us at 770-594-1815 or send us an email with all the details to

For grinding hard vegetables, use thinner pieces not more than 1/2" in any dimension.

Jun 23, 2009 | Food Mixers

1 Answer

KitchenAid 2671 onmly run Stir and Second at high speed

Hi. Goto and download the parts catalog for your mixer model, these drawings will assist you in the disassembly and reassembly of your mixer.

You'll need to replace the speed control in your mixer. This is a common problem. Be prepared to wait at least a month for your parts to arrive. Unplug your mixer before you open it up.

If you're still under warranty call kitchenaid!

If this solution has assisted you, please rate it. Good luck! ricardok45

Jan 28, 2009 | KitchenAid KP26M1X Stand Mixer

1 Answer

Mixer motor shut down

Mine did almost the exact same thing one day. I have the Artisian Model, It would do it on any of the lowest speeds. Dont know if this will help you or not but I just ran mine the next day on all the way high with the spash guard on for making whipped cream for about 6 minutes full throttle and for some reason it hasnt went slow and shut itself off since then. Mine is about 7 months old. I called Kitchen Aid but their customer service all of a sudden seems to not know english worth a poo...

Try running yours on full blast for 5 minutes with something simple in the bowl. If its a 250 watt or higher make whipped water out of 2 cups of water and a tablespoon of cornstarch. Run it till you get what looks like whipped cream. Oh yea. Use the Balloon whip. The lubrication in the motor is supposed to last for at least 5 years but I have seen on numerous post's that if you run them on all the way for at least 5 minutes the oil will even out in the motor. Running the mixers at low speed alot will cause the oil inside not to move as freely since the motor doesnt heat up the oil in the gears.

Good luck.

Nov 15, 2007 | KitchenAid KITCHEN AID 5 Quart Artisan...

1 Answer


The speed control is a governor setup, it's purely on and off, as the weights on the motor shaft spin faster, they press against the contacts, and when they spin a fast enough speed, it turns off current to the motor, which makes it slow down, and current gets turned back on.  That way, you get a pretty consistent speed on a setting no matter whether it's lightly loaded or whipping something fairly heavy.  If you can turn the motor shaft by hand, then you don't have anything binding, but you might have gotten the speed control out of adjustment.  give it another go.

Sep 21, 2007 | KitchenAid KITCHEN AID 5 Quart Artisan...

1 Answer

Bottom Slide Cover (Part 2a in the manual)

See the description for the speed problem and repositioning of the slidere at this link. The slider should snap back in place easily if everything is ok. The slider also operates a switch inside the mixer. This switch is intended to only allow you to run on full power when using the hand blender. You may need to open up the mixer to check this switch is not stuck in the activated position permanently. Otherwise consider the description of the speed problem in the link.

Jun 17, 2007 | Braun M880 MultiMix Hand Mixer

Not finding what you are looking for?
K-Tec Kitchenetics K2 Stand Mixer Logo

Related Topics:

438 people viewed this question

Ask a Question

Usually answered in minutes!

Top K-Tec Food Mixers Experts

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Custom Exchange
Custom Exchange

Level 3 Expert

397 Answers

Colin Stickland
Colin Stickland

Level 3 Expert

21840 Answers

Are you a K-Tec Food Mixer Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides