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Purchased 123copy dvd09. getting burn engine error. Unable to burn DVD, unable to access the Video_TS.ifo.

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  • jo12323232 Dec 22, 2008

    Using 123CopyDVD08, also upgraded to 09. Same problem "cannot access video_ts.ifo file. Brand new software, licensed. I'm having this same issue with three different DVDs I've tried to copy. They seem to copy fine, then get this issue when trying to burn. Have SAME problem on XP machine and W2k system. Have downloaded recommended patches, codecs, etc.

  • zachary313 Mar 19, 2009

    123Copy DVD was working fine until 3/14/09. Their support forum has been totally unhelpful. After copying a DVD to the harddrive, I attempt to burn said file to a disk, this is when I receive "Burn Engine Error: unable to access VIDEO_TS.ifo". I have since tried a trial version of CLONE DVD and it works fine. Is this a problem with my computer or 123 COPYDVD's software.

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Make sure that you are running the program under Administrator rights - especially if you are using Vista. On vista, in the start menu, right click the 123copy program and select "Run as Administrator". If you still get your error after this, try restarting your computer. If still nothing, then re-install the 123copy software.

Best of luck
-Rolltape

Posted on Nov 27, 2008

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