Question about Symantec Norton AntiVirus 2002 8.0 for PC
Hi, Just bought Norton 360 and it wont download. Im getting a "communications error" message. How do I resolve this? Tks
But first you can try going to internet explorer==tools--internet options and there go to security and privacy and in those 2 options you will find you can disable popup blocker, accept alll cookies, turn security level to low or zero and press apply==ok to lower all security which stops the download.
Having done that, when you click the download button keep the Ctrl key pressed down
Thats the 1st thing to try
If that does not work, May be you have a firewall blocking, you may need to disable windows
firewall, or the existing anti-virus's firewall
Try uninstalling or disabling existing anti virus software
then try to download keeping Ctrl key pressed as you click the download button
If that does not work-it probably will-
Go to "contact us" on the page where you downloaded after purchase, and send message stating
your payment transaction ID, product key, and the exact error you are getting, they will repair it. They do store your product key online, ask them
I hope that was of some help. Get back to me if you have any more questions
Posted on Dec 13, 2008
Tips for a great answer:
Feb 16, 2015 | Symantec Norton 360 Security
May 06, 2011 | Symantec Norton 360 Security
Jan 07, 2011 | Symantec Norton 360 Security
Jul 19, 2010 | Norton Internet Security 2005...
Oct 03, 2009 | Microsoft Office Outlook 2003 for PC
Aug 15, 2009 | Symantec Norton Internet Security 2008:...
Apr 11, 2009 | Microsoft Office Outlook 2003 for PC
Feb 18, 2009 | Symantec Norton AntiVirus 2004 - (Open...
Aug 05, 2008 | Norton Internet Security 2005...
Oct 04, 2007 | Symantec Norton AntiVirus 2004 - (Open...
907 people viewed this question
Usually answered in minutes!