Question about Canon Pixma MP500 All-In-One InkJet Printer

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Canon MP800 Not recognising Ink Cartridges Magenta and Cyan

I have just purchased replacement Black 5 and Magenta and cyan 8 ink cartridges for my Canon MP800 and after inserting machine is not recognising the Magenta and cyan whereas no problem with the black.

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  • D Kelly
    D Kelly Nov 28, 2008

    My problem is similar, but it is the yellow that my printer does not recognise. When I load the yellow on it's own or with three other colours it is recognised o.k, but when I load the fifth colour that's when the error U072 comes up. Message reads:~ some ink tanks are not installed in place.

    Has anyone had this problem?...

  • sw33tp Mar 15, 2009

    Similiar problem for me. I have just purchased replacement Black 5 and the 4 pack of Number 8's and when I inserted the Black 5 and cyan 8 ink
    cartridges into my Canon MP500 it tells me it the cartridge was empty at one time and will not accept it. Is it possible that Canon refills the cartridges?

  • LeighTower May 11, 2010

    We can assume that you are using fresh Canon-brand cartridges (not refills or non-Canon inks). We can also assume your ink tanks care in the correct order, from left to right, of BK8, 5PGBK, Y8, M8, C8. And finally, all the tank lights are bright and non-blinking? If any of these assumptions are wrong, let us know.

  • Anonymous Mar 29, 2014

    leaking catrtridge when purchased. seal on cartridge not groken

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What's the difference between the quanity of HP OFFICEJET ink for the HP OFFICEJET printer 4620 in the HP 564 color combo and the HP 564 XL color combo?


HP 564 Cyan Ink Cartridge (CB318W)5 300 standard pages
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you wasted your time using cleaning program and heaps of ink...

follow this procedure:

1. remove all ink cartridges from the printer
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if there is no result, service by technician will be in place...

all ink based printers need to print at least one page per week... ink will dry pretty fast, especially in dry or hot condition.

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AND

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1 Answer

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I fixed this problem by installing a new magenta ink cartrige. This makes me believe the problem is in the replacement cartridges. Of course this is not very satisfying because I had to discard a 3/4 full ink cartridge.

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