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CD/DVD player is no good (does it play other discs and are they DVD or CD that it plays, could be a dirty laser use cleaning disc), the disc is not compatible with your player (DVD disc in CD player), corrupt disc, no auto-run on disc, no files on disc. The list is quite long. have you tried to read the disc in my computer screen (presuming your using windows) as the files might be in a compressed format (.zip or .rar) in which case you might have to unpack them. If the disc is not recognised at all try it on a different machine (a friends) and see if it will read on that if it does then copy the files to a new disc and try again. other than that you can always go the the makers web site and download any drivers from there support area's. Any further help required let me know.
Jan 17, 2009 I posted this Jan 3, 2009 and seem to have a solution. Similar problem. E4 54037380 Can not record on this disc. Even though it is from the same package of DVD-Rs that I have successfully recorded to previously. Contacted them about 9 months ago without a successful resolution so I am trying again. Unit will play any DVDs, will record and play back DVD-RWs but will not record on my imation DVD-Rs 8X discs that worked fine in the past. Starts to record for a few seconds and then the error message appears (sometimes with slightly different final 4 digits of error number). Other postings have suggested: maybe a firmware update is available (I requested and we will see Emerson's response), trying slower speed discs (I am skeptical since these 8x imation discs in this same package previously worked, and the instructions say 1-16x for DVD-Rs), unplugging the unit for 1/2 hour to reset the unit (did not work), playing the last disc recorded to the end and then trying a new disc (now it recorded for about 30 seconds rather than 10 seconds but then got E4 54043E02 error message, different but still did not work). So I am hoping for something more productive out of Emerson this time. Update Jan 17,2009. Bought a CD and DVD cleaner disc with the little brushes on it. Cleaned the EWR20V5 per the cleaner instructions and tried to recod on the imation DVD-R 8X that I had used successfully in the past, no luck, same error message. So I bought another brand, maxell DVD-R 4.7GB up to 16X and IT WORKED. The instructions on pg 25 say for DVD-R "up to 16X" may be used but "4X-8X disc is recommended". Go figure, no idea why the 16X worked but they did in this case. So just a suggestion to try other brands. Someone else had suggested that also so I gave it a shot. $8 of new discs and $13 for the cleaner and I've back in business.
you can try uninstalling the drive, by going to my computer, right click>properties>hardware tab>device manager and look down the list for cd/dvd drives, click on '+' sign and right click on your drive make and select uninstal.
Restart pc and your drive will be reinstalled automatically again.
If you have a cd cleaner disc run that also.
Try to run the game again, although it may still not work as the drives laser seems to be out of line or simply run it's life, and a new drive is the only answer i'm afraid.
Try this download page to update your firmware from 25/10/05, so if you bought your writer before this date maybe this will work, otherwise buy 8x discs.
The faster the discs are burned the more chance of errors there are, you should write at slower speeds for better quality.