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There's still a need for you to install the driver enable for it to work fine. You don't only need the operating system's disc but you also need the drivers and utilities disc that came with the computer when your client bought it. However, if your client cannot find the drivers and utilities disc, you can go to the website of the computer's manufacturer so that you can download the compatible drivers for the computer. You have to select the model and the operating system that it runs which windows 7.
I hope this helps.
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CD/DVD player is no good (does it play other discs and are they DVD or CD that it plays, could be a dirty laser use cleaning disc), the disc is not compatible with your player (DVD disc in CD player), corrupt disc, no auto-run on disc, no files on disc. The list is quite long. have you tried to read the disc in my computer screen (presuming your using windows) as the files might be in a compressed format (.zip or .rar) in which case you might have to unpack them. If the disc is not recognised at all try it on a different machine (a friends) and see if it will read on that if it does then copy the files to a new disc and try again. other than that you can always go the the makers web site and download any drivers from there support area's. Any further help required let me know.
You can use either but if I was you I would use the dvd+r discs because if you make your own movies and you decide you don't want to play them on the computer, it will be compatible with your other new dvd players out there if you have one or decide to buy one in the future.
I've seen in the past where dvd-r discs aren't as compatible with regular dvd players.
Hi there. There may not be anything wrong it. CD/DVD drives use Class Filters, instead of the usual drivers that we would associate most computer hardware with. These are installed when the Operating System is setup, as Class Filters only add functionality of the drive with the Operating System. They are also available from the motherboard manufacturer's website, (these are known as Motherboard Drivers and Chipset Drivers). They can also be obtained via the Toshiba website here:
All you need to do, is select your notebook type and model. Then scroll down till you find either the DVD_RAM driver and/or Chipset Driver that go with your Operating System. Download them and install. This should correct the problem.
1. Make sure you use DVD's in good condition. 2. Reinstall the driver..( right click My Computer->properties->Hardware tab -> Device manager-> DVD rom-> right click Uninstall and again install using Dvd rom driver cd) 3. Clean The Drive lens using Dvd lens cleaner disc kit available in maket. 4. Removing DVD rom. opening it up manually and cleaning the lens with cotton( this tedious for novice users.. instead give it to servicing shop)