Question about Kenwood HD30GA9 (30 GB) MP3 Player

Open Question

Software installation error for HD30GB9 - can't transfer songs

This is a problem for the latest release - the GB9. Upon running the install.exe I receive some errors part way through the installation. Twice 'DrvInstall' reports an error 'Failed to Install (GetClassDevs)'. The 'Kenwood Media Application' can then be run, it lists my local library and contents of the 'PD' (the single demo tune), but when attempting to synchronise content no files are transferred although no errors are reported. I assume this is due to the drivers not being installed properly. When using Windows Media Player 11 and scanning for devices I am told that a device is using an outdated driver (I assume it has detected the HD30GB9 but can't use it). The hard drive of the HD30GB9 is visible as a drive letter, and I can copy / paste / modify the files directly as a mapped drive, but none of the songs are visible to the player in its normal 'play' mode. I am using Windows XP SP2, with device connected to a USB1.1 port. Any ideas?

Posted by on

  • Bruce Thomson Jan 10, 2007

    Solved it myself - It turns out that either Kerio Personal Firewall or Avast anti-virus was interfering with the intsallation of the drivers.

    The Kenwood Media Application now successfully transfers songs to the player.

×

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad
Kimi
  • 277 Answers

SOURCE: My M512A3 kenwood doesn't work

This error usually occurred when the player is removed unsafely from the computer... Make sure to use the "the safe hardware removal ". In order to fix it, try to format the player with the original CD-ROM? it will fix it. Be aware that it will erase every data on the player. sorry. Good luck.

Posted on Dec 08, 2005

Ad
JMuskovitz
  • 135 Answers

SOURCE: demo mode problem

From the user's manual (pg.23): 1. Select the Demonstration Mode. Push the Control knob towards [FM] or [AM]. Select the "DEMO" display. 2. Set the Demonstration Mode. Press the Control knob for at least 2 seconds.

Posted on Feb 16, 2007

  • 14 Answers

SOURCE: kenwood demo prob...still

There is often confusion in the way the manual states how to achieve removing demo mode. Because this is listed in the "Menu System" section of the manual and assumes you read from page 1 of the manual that you will know to enter the menu in this section of the manual. Here is step by step instructions on removing demo mode on your unit. 1. Go to standby mode 2. Press and hold the menu button till the menu comes up 3. Press control knob towards AM or FM to scroll through menu till you locate "Demo On" 4. Press control knob straight in for approximately 3 seconds till it switches to "Demo Off" 5. Hit menu button again to exit menu

Posted on May 07, 2007

  • 1 Answer

SOURCE: my computer does not recognise my hd20ga7

OK WHAT I DID IS...THE FIRST TIME I USED MY HD20GA7 I HAD TO CONNECT IT TO THE COMPUTER WITH THE USB CABLE TO SYNC. IT WHEN YOU DO THAT EVERY SOFTWARE IN YOU MP3 GET INSTALLED IN YOUR PC...GO TOTHE FOLDER...MY COMPUTER/ DRIVE (C:)/PROGRAM FILES/ KENWOOD/ HD20GA7/ BACK UP AND COPY THE FOLDERS THAT SAYS....KWSYSTEM AND THE INSTALL AND PASTE IT IN YOUR HD20GA7 PLAYER...DISCONNECT, TURN BATT. OFF, TURN IT ON AGAIN AND RECONNET...THAT SHOULD WORK...ENJOY IT....

Posted on Dec 28, 2007

  • 1 Answer

SOURCE: IR receiver on unit not working?

It seems to be a general problem on Kenwood Receivers. Pls check this out http://www.moerk.org/kenwood/ or this http://resnet.uoregon.edu/~gurney_j/kenwoodrepair/
regards sgershoj

Posted on Jan 08, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Wont install its a ZEN V PLUS ON WINDOWS VISTA PREMIUM ERROR 10 MAY BE O.S. PROBLEM THE NEW APPLICATION RIGHT FROM OEM FAILED TO INSTALL MULTUBLE ERRORS for the zen its 4 years old so dont kill me is it...


Welcome to FixYa!

Solution 1.
Do Windows Update. It will download and install the service packs that you need as well as the latest driver for your ZEN V Plus if it has found one. Make sure to install all the suggested updates.
  • Click Start
  • Type windows update in the search box
  • Click the Windows Update icon from the search list
  • Windows Update windows will open
  • Click the Check for updates button
  • It will show number of updates available
  • Click Install Updates
  • The updates may take a while and your computer might restart a couple of times

Solution 2.
Install the driver/software manually. (Make sure you installed windows update)
Requirements:
  • Microsoft® Windows Vista™
  • Windows Media® Player 11
  • USB 1.1 port (USB 2.0 recommended for faster transfers)
  • Creative ZEN V or ZEN V Plus
Notes:
  • To install this software pack
    1. Download the ZNV_PCApp64_LA_6_41_10.exe file into your local hard disk.
    2. Close all application and Windows Explorer windows that are currently running.
    3. Connect your player to your computer.
    4. Double-click the downloaded file and follow the instructions on the screen.
This software pack includes the following:
  • Creative Media Explorer (version 6.41.10)
    Enables you to manage your player easily in the familiar "Windows Explorer" environment
  • Creative Audio CD Ripper (version 5.20.10)
    Extracts songs from an audio CD and transfers them to your player
  • Creative Sync Manager (version 6.03.21)
    Synchronizes data between your computer and player
  • Video Converter (version 5.60.12)
    Converts videos to a suitable format and transfers them to your player
  • SmartFill (version 2.00.26)
    Fills up your player with songs automatically

Thank you for using FixYa.
Have a great day.

Jas247

Jul 03, 2011 | Computers & Internet

1 Answer

I think I have wiped the soft wear off . Can I reinstall it as Connect player no longer exists.


Hi,

You can install the latest version of the SonicStage (CP software version 4.3) in the Computer. This Software is not compatible with the Windows 7 OS. Click here for downloading the latest version of the Software.
Make sure that you back up the songs in the Player, Format it and then install the Software. Once the Player is formatted, then connect it with the SonicStage Software and then transfer the songs to the Player using the Software.

Thanks for contacting Fixya!

Apr 07, 2011 | Sony NW-A1000 MP3 Player

1 Answer

I am not able to install songs. i have installed sonic stage software. it detecting the player. after disconnectiog and playing, it shows no playlist.


Hi,

The issue happens as the songs transferred to the player is not using the SonicStage Software. I suggest that you backup the songs in the Computer and then Format the Player. To Format the Player; press and hold the DISPLAY/HOME button, select Settings-->Advanced Settings-->Initialize--> Format-->OK.
Once the Walkman Player is Formatted, install the latest version of the SonicStage Software in the Computer and transfer the songs again using the Software to the Walkman Player. Click here to install the latest version of the SonicStage Software.
This should resolve the issue.

Thanks for using FixYa.

Apr 06, 2011 | Sony NWS706 - 4GB Walkman MP3 Player -...

1 Answer

Philips go gear sa3245/97 not starting


You can download content to a Philips GoGear multimedia player using Windows Media Player or MusicMatch Jukebox in Windows. Earlier versions of Windows starting with 2000/ME and XP are compatible with GoGear. If the device is not recognized by the Windows XP operating system or is receiving error messages, you may have older versions of the necessary software installed. There also may be firmware issues with the GoGear device.

Instructions


Connect the Philips GoGear to another USB port on the computer. Sometimes USB ports go out, especially those in the front of the computer case. Try inserting the GoGear into another port and see if XP can now recognize the device.


Download Service Pack 1 or later for the XP operating system (see Resources). Philips GoGear can only operate on XP systems with at least Service Pack 1 installed. You may also receive an error message pertaining to the service pack when trying to insert the installation disc for the GoGear support software.


Install the latest version of Windows Media Player. Philips GoGear requires at least Windows Media Player 11. Windows Media Player 11 is available for XP .


Install the latest version of MusicMatch Jukebox (see Resources). Earlier version of this software may be causing error messages regarding missing MP3 tag information and missing tracks. Follow the download prompts, then unzip the folder and click on the "HDD_xxx.exe" installation file. The latest version of the software will be installed.


Install the latest firmware on the Philips GoGear. The actual firmware required depends on your GoGear model. Open either Philips Device Manager or Songbird, depending upon which management software you are currently using. Close all programs on the computer except for the Device Manager/Songbird. Connect the GoGear to the power supply and the computer. Click the "Repair" tab in the Device Manager and click "Repair," or click "Tools" in Songbird and select "Check for updated firmware," and the firmware will be updated on the GoGear.

Mar 31, 2011 | Philips Audio Players & Recorders

1 Answer

Error message


What type? Please describe. However is the error is upon installation here are some tips:

The Windows Installer Service is required to install Spy Sweeper/Webroot AntiVirus 5.8 or Spy Sweeper/Webroot AntiVirus/Webroot Internet Security Essential 6.1. However, by Microsoft's design, the Windows Installer in not available in Safe Mode. On rare occasions Safe Mode installation is still desirable, so Webroot has engineered a method to make this possible. This method uses a file called "SafeCore.exe".

If the installation is performed using "Safe Mode with Networking" and an active internet connection is available, the Version Guard feature of our installer will automatically download and run SafeCore.exe. No action on the part of the user is required. Otherwise SafeCore.exe will need to manually be placed in the same folder as the standard Webroot software installer.

(Example: if the installer file is already on the Windows desktop, copy SafeCore.exe to the desktop as well, and then run the Webroot AntiVirus/Spy Sweeper/Webroot Internet Security Essentials 5.8/6.0 installer to begin the installation process).

To obtain a copy of SafeCore.exe, please first check what version of the Webroot software you are trying to install. Right click on the installer and choose Properties, and then click on the Version tab. A File version will be listed.

  • If the file version is 5.8.1.55, please click SafeCore.exe to download the SafeCore files specifically designed for 5.8.1.55 and place it in the same folder that the installer is located in.
  • If the file version is 6.1.0.128, please click SafeCore.exe to download the SafeCore files specifically designed for 6.0.2.22 and place it in the same folder that the installer is located in.
  • If the file version is different than the two listed above, please contact Webroot Technical Support for an alternative option.

If the computer you are trying to install on does not have a network connection, it may be required to transfer this file from one machine to another using removable media such as a USB drive or CD-ROM.

If installing Spy Sweeper/Webroot AntiVirus/Webroot Internet Security Essentials 6.0, the Backup Component may not install completely in Safe Mode since it contains components that require the Windows Installer Service to install completely. You will need to re-run the installation in normal mode to activate the Backup component.

Feb 21, 2011 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Always on format error when i try to play songs


Hi,


Follow these troubleshooting steps to resolve this issue.

The NO DATA or FORMAT ERROR message may occur if the portable player has been formatted using the format utility in Windows Explorer. To correct this issue, initialize (format) the portable player using the Initialize or Format utility built into your Walkman player.

Reset the unit by pressing the RESET button with a small object such as a paper clip.

If the issue persists, I suggest that you un-install and reinstall the latest version of the Sonic Stage Software and transfer the songs again to resolve the issue. Click here to download the latest version of the SonicStage Software.


This should resolve the issue.


Thanks for contacting FixYa.

Dec 14, 2010 | Sony NW-E405 MP3 Player

1 Answer

Operating system error! (16236.203.235


The problem is with the Adobe Download Manager software that is installed on your computer. The company responsible for this questionable software is NOS Microsystems. The software seems to deactivate the flash plug-in, which was otherwise working perfectly, in order to force the user into upgrading to the newest version of Flash. If this behavior is the case, the sofware actually qualifies as malicious and should be removed from your computer.

Go to, Control Panel/Add Remove Programs and remove the Adobe Download Manager Software.

Further, click Start/Search/All Files and Folders and type getPlus in the file name line and hit the Search button.

Right click and delete/remove any files that have getPlus in the title.

Now go to this link and download the Flash Player directly from the developer site, instead of the usual web download location:

http://www.adobe.com/support/flashpl...oads.html#fp10

On the page, just below the first paragraph, find and click the link that reads:

Download the Adobe Flash Player 10 Update for Windows and Macintosh (ZIP, 44 MB)

Once you've downloaded the zip, extract the files and click into the main folder: flash_player_update3_flash10

Then click into the Players folder, then click into the Release folder.

In the Release folder, click and Run these two exe files in turn:

Install Flash Player 10 Plugin.exe
Install Flash Player 10 ActiveX.exe

Now you have the latest version of Flash on your machine.

Most users go through the hyjacking/forced upgrade without noticing any problems, but for users getting this annoying error, avoid downloading questionable software like the Adobe Download Manager, anything labeled getPlus, or anything from NOS microsystems.

Feb 12, 2010 | Acer Aspire 5500 5570-2609 Laptop

2 Answers

Error 7 keeps coming up when oppening itunes


A number of users have experienced problems updating to the newlyreleased iTunes 8.1.1. Generally, when this issue occurs, installationappears to proceed normally but then delivers the error message “Theinstaller encounted errors before iTunes could be configured. Yoursystem has not been modified. To retry these operations at a later timeplease return to the installer again. Click Finish to exit installer.”Fix
This problem can often be fixed by reinstalling the latest version of QuickTime via the following steps:
  1. Download the latest edition of QuickTime for Windows (make sure to pick the option without iTunes)
  2. Choose to save the file to your disk, then double-click the .exe file and install QuickTime
  3. After QuickTime is successfully installed, download iTunes again, choosing to save the file. Double-click the iTunes installer .exe and proceed with installation.
Other potential fixes for this issue include:
Run a disk check Disk errors, particularly in Windows XP, can prevent proper iTunes installation. See this Microsoft Knowledge Base article for instructions on performing a disk check/repair.
Use Windows Installer Cleanup Use the Windows Installer Cleanup toolto remove any references to Apple-related installation files(QuickTime, iTunes, etc.), then re-try using the aforementionedtwo-step method to reinstall QuickTime and iTunes

Oct 22, 2009 | Apple iTunes

1 Answer

LG KU380 PC Suite Installer NEEDED


then download another software from their website and install it
that is enough

Oct 21, 2008 | LG KG800 Cellular Phone

Not finding what you are looking for?
Kenwood HD30GA9 (30 GB) MP3 Player Logo

Related Topics:

90 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kenwood Audio Players & Recorders Experts

 Grubhead
Grubhead

Level 3 Expert

5508 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Don Hart

Level 2 Expert

108 Answers

Are you a Kenwood Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...