A little hard to explain. We have only one line going into the 4025. However, the unit "thinks" there are two lines. So we need to press one of the bottom right two keys to "select" an outgoing line, even though it is the same line. How do we tell the unit there is only one number coming into it so that when we pick up the handset we don't have to select a line? Thanks.
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Your phone has lost communications with the main controller (back room equipment) and is trying to reestablish the communications link and boot up. Try unplugging the phone (line cord) and then plugging it back in. If that doesn't fix it then either the phone is defective or the circuit going from your desk back to the phone equipment room is bad, or the phone has been deprogrammed from the system database. Hope this helps.
While on a call and using the handset, place the call on hold, then hang up the handset, then press the line button of the active line. The call will now appear in handsfree mode on the speaker. To take the call off the speaker and go back on handset mode, simply lift the handset. Hope this helps.
If *ALL* the buttons are lit up solid then try rebooting the phone (unplug the phone line & plug it back in). However, if only one or 2 lines are lit up solid then that is an indication that those are companion key appearances of other extensions that are presently set to "call Forward Always" mode. You will need to visit the physical home location(s) of those lines to un-forward them. Hope this helps.
The Mitel 4025 (and 4125) was originally available in two models, an earlier non-backlit model and a later/newer backlit model. There is no lighting available in the non-backlit model, so if that's what you have, you're out of luck.
Normally no. Your phone is part of a business telephone system. The system allows the sharing of incoming/outgoing telephone lines. If you need a specific phone number blocked, it will have to be blocked on these in/out lines. Unfortunately such lines are considered business class lines and you normally cannot block a specific number from calling you.
If you have trouble with a specific number, I believe you will have to contact the police before your carrier will be able to provide a block.
This happens on the older software levels of the Mitel phone systems when the phone type programmed does not match the phone type connected. Example: if the phone system programming has a 4015 phone type for that port and you connect a 4025 phone you will get this result. Another cause could be the port you are connected to is analog(used for analog devices such as fax, credit card, modem, or standard single line phone) instead of digital; you would get this result even on the latest software levels.
Assuming that this is the same phone that has been at this location and was working previously, try a different working 4025 phone at this location. If the different phone works, then the problem is in the phone and needs to be sent for repair. If the different phone doesn't work, change the line cord to eliminate possible bad line cord. If the phone still does not work, the problem could be in the outlet, building wiring or in the telephone system. At this point you likely need to call a service technician to track where the problem is.
Depending on the software level, there is a possible chance for this to work...
first question though... can you dial a 9 to get a line out?
If this is possible, that means that we can change the PRIME LINE for a line pool access rather than intercom.
-> Get into system programming
-> get into TERMINALS&SETS and type in your extension
-> enter LINE ACCESS and hit next till you find PRIME LINE it should say I/C (this is intercom)
-> press change till you see PoolA
-> hit next and RLS to end programming.
Now everytime that you pick up your handset, it will pick the first available line out!
You cannot change models like that without changing the configuration for that extension in the phone switch. If it's configured as a SS4015, then you can plug any other SS4015 into the jack. If you want to change it to a SS4025, then you need to reconfigure the extension in the switch.