Question about Bose SoundDock digital music system Docking Station for iPod - White (35703)

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Bose docking station chip broke off

I have a bose docking station and the place where you put your ipod is broken. The computer chip that sticks into your ipod was ripped off the docking station. Who can fix this? Can I send it into Bose or have someone fix it<

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  • lorilc Nov 27, 2008

    I have a similar problem. It seems that a connection or something is lose because the pod won't play unless it is jiggled or something is wedged behind it. I have two systems and both are doing it one is worse than the other.

  • mspielman Feb 14, 2009

    The chip that goes into the bottom of the ipod broke off on my soundDock as well. i'd rather not have to send it back to bose. any other suggestions?

  • Anonymous Mar 17, 2009

    ipod only plays if you get it in just the right position, this involves jamming something behind it, and sometimes even then it doesnt work, its a right cafuffle, wouldnt buy another bose, i have 3 other docking staitions all older than this 1 and ive never had any bother with them, not worth the money. in fact their shite

  • mblshops Mar 25, 2009

    I have had the same problem & we damaged my itouch wiggling it so much. Now I've had to replace the itouch & we are using a cord to plug into headphone & audio in on bose. I hate this. Can't charge itouch now while playing. Any idea about cost to repair on Bose???

  • Anonymous Apr 08, 2009

    Same problem as Guest #1.  The chip broke clean off.  Any fixes???

  • Anonymous Mar 13, 2014

    my ipod classic wont dock in bose

  • Anonymous Mar 19, 2014

    no audio from bose docking station, after update on iphone



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I had the same problem that the ipod would onl play when I pulled it forward in the dock. Looking closely, I saw that some of the pins on the left hand side of the connector were bent forward, so I bent them back with a needle:

bose docking station chip broke off - bad4eb2.jpg

(ie. pushing the pins to the right, as shown here). This solved the problem for me.

If your connector is too far gone, I suggest looking to:

for a new connector for £3-4 or

for a whole PCB (Printed Circuit Board) replacement for £10-15.

Hope this helps...

Posted on May 01, 2009

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You need to get this serviced from Bose.

Posted on Dec 11, 2008


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Posted on Jan 02, 2017

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