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Re: my lexmark x6150 says hardware error 0502
Hardware Error 0502 on LCD Display
The encoder strip may have gone out of range of the sensor, or it might be dirty. Resolution
You need to check the encoder strip on the printer. This is a clear
strip running the length of the printer, above or behind the cartridge
carrier. Check the encoder strip
Switch off the printer using the power button.
Disconnect the power cable from the back of the printer.
Leave the power cable disconnected for 30 seconds.
Slide the cartridge carrier to the middle of the printer by taking the top part of the belt and moving it gently to the right.
Take out both cartridges.
Place an index finger on the encoder strip on either side of the cartridge carrier.
On the back of the cartridge carrier, there
is a small slot that the encoder strip fits into. Slightly push the
encoder strip down and then back up to get it into the slot.
Lightly press the strip first to the rear and then forward, if necessary.
Clean the encoder strip with a dry tissue. Also clean the contacts of the printer.
Click here for an enlarged view. The contacts on the back of the cartridge carrier are the ones you need to clean. IMPORTANT: Use a dry tissue.
Reconnect the power cable and switch the printer on again.
Perform the hardware test, first without the cartridges and then
with both cartridges. Click on the applicable article link below.
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The 0502 error code indicates either a faulty cartridge is detected or the encoder strip (transparent strip) is dislodged from its position. Refer to this article in the Lexmark website on Error 0502 on the Lexmark X6150/X6170 Printer LCD Displayto determine and resolve the problem. Thanks.
The 0502 error indicates either a problem with the encoder strip or a faulty black/color cartridge. Refer to this article from the Lexmark website on Error 0502 on the Lexmark X6150/X6170 Printer LCD Displayto determine the cause of the problem and resolve the issue. If error continues even after following the steps, please contact Lexmark technical support for additional assistance. Thanks.
Error 0502 can either be caused by a faulty cartridge or the encoder strip. Here's an article on Error 0502 on the Lexmark X6150/X6170 Printer LCD Display. Just click on this link: http://bit.ly/b6uHJp. This should guide you on what to do when having this error. If error continues after following all the steps, don't hesitate to contact Lexmark technical support to further investigate the problem. Thank you for choosing Lexmark.
The 0502 error can be caused by four different issues:
A contaminated encoder strip
An unseated encoder strip
A faulty black/photo cartridge
A faulty color cartridge
If the printer is still under warranty, it is best to replace it, as error 502 is usually recurrent. Otherwise, please follow the link below to the Lexmark website for a detailed troubleshooting guide for error 502:
I fixed my friends printer, Lexmark x6150 which had the same error and symptoms. The registration strip might be out of its so called slot but I doubt it.
Get several cotton balls and a bottle of rubbing alcohol. Turn off the printer. Soak a cotton ball, not dripping or saturated with the alcohol. Clean the paper path ( area underneath where the print cartridge carrier travels back and forth over the paper. ) This area becomes coated with ink and gets sticky, Clean the area until all ink is removed, you will use many cotton balls, continue until clean. Check the carrier parked area. You will note 2 rubber boots, 1 for each ink cartridge, make certain they are clean as well. They seal the cartridges so they don't dry out.