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Cannot connect to AR-M550-N web interface

I tried changing the ip address for the printer and now it is stuck in between ip's. I cannot connect to it using either the old ip or the new ip through the web interface. I have powered the machine off and back on and still have no results.

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Check that the subnet mask and gateway are similar to your current network settings.set them from the machine control panel.

Posted on Nov 28, 2008

  • John Waithaka Nov 28, 2008

    ensure your ethernet/ network cable is properly fixed both on the machine and on the wall socket.Try a new cable.

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Disconnect the Ethernet cable between the router and the cable-modem (or DSL-modem).
Access the web-interface inside the router.
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There is a tiny button on the print server back plane that you can press with a paper clip. This will print out a label with your IP address information. Get the IP address (hope that the printer is set for DHCP) and enter this into a web browser. This will take you to a web interface that will let you make configuration changes to the print server and printer. If the printer is set to static IP, change the IP address of your PC to be in the same subnet as the printer and then fire up the browser.
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Using arp command (UNIX)
From UNIX you can use the arp command to assign the IP address to the network interface card.
Perform the following procedure:
1. Turn off the print controller and the main body printer.
2. Log in as superuser on a host on the same subnet as the network interface card. However, if
the server resides on another subnet, complete this procedure to store the IP address in the
network interface card.
3. Find the MAC address of the network interface card. The address is printed on the Status Page
each time you turn on the print controller and the main body printer.
4. Edit the hosts file (usually /etc/hosts) or use NIS or DIS to add IP address and node name of
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network interface card with a name of printfast and an IP address of 192.9.200.200 has the
entry:
192.9.200.200 printfast
5. Add an entry to the arp cache for IP address and Mac address of the network interface card,
as:
arp -s 192.9.200.200 0:40:c8:0:0:ff
RS6000 (AIX) requires the ether option after arp -s. For example:
arp -s ether 192.9.200.200 0:40:c8:0:0:ff
6. Check the print controller and the main body printer to see that the network interface card is connected
to the network. Turn on the print controller and the main body printer.
7. Send a ping command to the network interface card to verify it is running on the network, as
for example:
ping 192.9.200.200 or ping printfast
The network interface card will not respond to this ping command but it will read its IP address
from the packets.
8. Turn off the print controller and the main body printer and back on again and then send the
ping command again to verify that the network interface card obtained its IP address. A confirmation
message displays as:
192.9.200.200 is alive
9. Remove the entry from the arp cache using the following command. Specify the network
interface card either by its IP address or by its name, for example:
arp -d printfast
Konica Network Interface Card INSTRUCTION MANUAL 2-5
Chapter 2 Setting Up the Network Interface Card
Using MAP
By using MAP (Management Access Program) included the CD-ROM that comes with the network
interface card, you can automatically identify the network interface card on the network and set it up
for TCP/IP by using Web Utilities. To use this method to assign the IP address to the network interface
card, the following procedure should be performed on computers in advance:
• TCP/IP correctly configured
• IPX/SPX-compatible protocol installed
• MAP installed and MAP setup correctly executed
About how to set up TCP/IP and how to install IPX/SPX-compatible protocol, refer to Windows Help
menus for example. For MAP, refer to “Using MAP (Management Access Program)” in this chapter.
To change an IP address already assigned to a network interface card, you can not use the
arp command. Use Web Utilities instead. These methods also allow you to set up subnet
mask and default gateway, etc.
Using NIManage
Refer to “Chapter 7 AppleTalk Configuration”.
 Accessing Web Utilities
The network interface card is provided with an HTTP server having Web Utilities. By accessing this server,
you can change settings of the printing system. There are two ways to access Web Utilities, through a Web
Browser, either through Netscape Navigator, version 4.x or greater or through Internet Explorer, version 4.x
or greater.
• Use MAP to have the network interface card on the networks identified automatically, thereby accessing
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• Use a Web Browser to type the IP address assigned to the network interface card, and thereby access
the Web Utilities. For example:
http://192.168.0.128/
If you designate the proxy setting in your Web Browser you cannot access the Web Utilities.
For more information see your network adminisrator.
Chapter 2 Setting Up the Network Interface Card
2-6 Konica Network Interface Card INSTRUCTION MANUAL
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from: http://www.beaglehardware.com/howtoethernet.html

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