Follow this solution below, or use a paperclip inserted into the tray hole and it will open for a temporary measure, or go to your drive in my computer, right click and select eject and see if it will open.
Try also uninstaling your dvd in system properties, by right clicking and select delete, then restart pc to see if it's found again, but when the pc boots it should check the drive, you will notice the light on front of dvd light up, if not there is no power or the dvd is dead.
In the front side of the dvd drive you will see a small hole ...so to eject that cd put one niddle in that hole and . Now
press the button at just after that apply a force on niddle .suddenly
you will notice that cd will come outside ,if not try more times and
you will learn to eject the cd when you are unable to do it by pressing
the eject button... ------------------------------------------- Low feed backs hurt my
ratings and I am tring to help you with your problem,so let me know
that the information i given you is helpfull or not.
Thanks Dilip Bagdi Technical Associate
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