Question about Acer Aspire 3000 Notebook

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Cd/dvd tray won't open, no response from button to open

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  • liba May 07, 2008

    my laptop acer aspire 3620 reads only dvd not cd what can i do?

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My acer aspire 3620 reads only dvd and it cannot read the cd what can i do?

Posted on May 07, 2008

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In the front side of the dvd drive you will see a small hole ...so to eject that cd put one niddle in that hole and .
Now press the button at just after that apply a force on niddle .suddenly you will notice that cd will come outside ,if not try more times and you will learn to eject the cd when you are unable to do it by pressing the eject button...
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Low feed backs hurt my ratings and I am tring to help you with your problem,so let me know that the information i given you is helpfull or not.

Thanks
Dilip Bagdi
Technical Associate

Posted on May 01, 2008

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Follow this solution below, or use a paperclip inserted into the tray hole and it will open for a temporary measure, or go to your drive in my computer, right click and select eject and see if it will open. Try also uninstaling your dvd in system properties, by right clicking and select delete, then restart pc to see if it's found again, but when the pc boots it should check the drive, you will notice the light on front of dvd light up, if not there is no power or the dvd is dead.

Posted on Jan 09, 2007

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Posted on Jan 02, 2017

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1 Answer

How to get a dvd tray unstuck


There are two ways to open the CD/DVD drive door if the button just below the drive tray does not work.
Go to My Computer and right click on the drive and click on Eject.
If this does not work then you can manually open the CD/DVD drive tray by -
Straighten a paper clip and gently insert it into a tiny hole below the drive tray next to the Eject button. Push the paper clip gently until the drive tray pops out, then pull the tray until it is fully out, then you can remove the CD/DVD disc.
If you still having problem opening with the Eject button, then the CD/DVD drive is faulty and needs replacing.

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Go to My Computer and right click on the drive and click on Eject.
If this does not work then you can manually open the CD/DVD drive tray by -
Straighten a paper clip and gently insert it into a tiny hole below the drive tray next to the Eject button. Push the paper clip gently until the drive tray pops out, then pull the tray until it is fully out, then you can remove the CD/DVD disc.
If you still having problem opening with the Eject button, then the CD/DVD drive is faulty and needs replacing.

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If this does not work then you can manually open the CD/DVD drive tray by -
Straighten a paper clip and gently insert it into a tiny hole below the drive tray next to the Eject button. Push the paper clip gently until the drive tray pops out, then pull the tray until it is fully out, then you can remove the CD/DVD disc.
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Just below the CD/DVD tray there is a tiny hole. Insert a straighten paper clip in this hole and gently push the paper clip until the CD/DVD tray pops out. You can now pull the tray out until it is in the fully opened position to remove the disc.
Try pushing the eject button to see if the tray closes, then push the eject button to see if the tray opens.
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There are two ways to open the CD drive door ifthe button just below the drive tray does not work.
Go to My Computer and right click on the drive and click on Eject.
If this does not work then you can manually open the CD drive tray by -
Straighten a paper clip and gently insert it into a tiny hole below the drivetray next to the Eject button. Push the paper clip gently until the drive traypops out, then pull the tray until it is fully out, then you can remove the CDdisc.
If you continue having problem opening with the Eject button, then the CD drivemay be faulty and needs replacing.

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just insert pin in front side of the tray there is very small hole just remove the tray and always keep one cd inside in tray .
Hope this helps. Please rate my response.
Thanks.
Have a good day.

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Perhaps it didn't fully latch so the CD drive doesn't think it's closed? Try opening and closing the door manually by straightening out a paperclip, then inserting it into the little hole in the front of the CD door. That should open it. Once open, close it and see if it will now open when you press the Open/Close button.

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