I have checked at night to ensure electricity is going through as its economy 7, I spoke to dimplex and they told me to press a clip on the thermal cut out and it should make a clicking noise (which it didn't!)
any ideas what else i can try before spending a fortune on another electrician (who was no use at all!)
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Yes, it can be repaired, if Dimplex still stocks that particular heating element. It's not to difficult to replace the heating element, just mark all the wires before removing the old one. Also, it will require removing the logs inside the heater, because you will need to turn the stove upside to do the removal and replacement. Contact Dimplex Technical Support at 1-888-346-7539.
This is an on going problem with electric fireplace/stove type heaters of all types. Not just Dimplex. They are not designed to run for long periods of time and the heat output is not much more than a blower dryer. In any event, they take in cool air, heat it and send it back out. Over time, the heating element becomes clogged with dust, lint and/or pet air. So, they have to work harder to produce a sufficient amount of heat. Cleaning the heating element with a vacuum that has a hose and brush attachment may help. The heating element and blower are under the stove. See your Owners Manual on how to access it. Be sure to unplug the stove before trying to service/clean it.
Are you setting the input to maximum and the boost to late? You do not say what size the heater is in either kilowatts or kilowatt hours eg 2kW or 18kWh. These heaters will tend run out of stored heat in the evening especially in colder weather.