Question about RCA M4208 MP3 Player
I've only had this mp3 for about 3 weeks. It worked great until yesterday. It froze up for a few hours. I turned it off and not it will not come back on. There is no reset button anywhere on the device.
Not sure what to do about the "not turning on" part, but I have a solution to my problem which was the same as a few other people.
I called 800-878-5779 option #5 (which is their customer service phone number that apparently doesn't appear in any of the materials that were in my package, or in any convenient place on their website).
I have a M4208RD-B which was stuck on "initilizing" and not being recognized by my computer.
According to the customer service folks, I needed a firmware update which seems only to be available through a magical email that they sent to me. The email also contains instructions on how to upload the firmware through a series of timed button pushes.
Here are the instructions included in my email:
M42- Initializing problem or not powering on:
Download firmware upgrade included in this email
Hold play/pause button for 15 seconds
Hold menu button for 10 seconds
Attach M4204 via USB cable while holding play/pause button
This should start the firmware upgrade
Possible an error message of “cant write to disk” will pop up
Firmware upgrade will end with error do not close
Go to My Computer find the drive that holds the MP3 player
Right click scroll down to format, format the player
Run firmware upgrade again
The firmware that they sent me in the email was v 18.104.22.168, which is not listed under the Opal 4208 on the website. It is under the 4204 player on the website.
As you can see in the above email that they sent to me, I got the firmware update for the 4204. I would think that the update on the website is the same as the one that they sent me in the email, but I'm not 100% sure. To be 100% you could just call the 800 number and get your own email.
Hope this helps.
Posted on Dec 05, 2008
To reset it hold down power botton for 10 seconds .that its all you can try
Posted on Apr 04, 2009
Thanks to the other guy who posted the details from his Audiovox email for the RCA OPAL 8GB fix. Although I too have an OPAL 8GB and there are no specific support details for it on Audiovox support site, his solution did work for me, which was to run the firmware updater for the 4GB unit. It was actually pretty easy. I followed the install instructions that came with the firmware updater download, and it worked fine. I didn't need to do any of the confusing button-pushing. My unit appeared to be completely dead but seems to have come back to life just fine.
Posted on Dec 09, 2008
You can read complete troubleshooting opening the link below:
My Opal does not start. How do I reset my Opal?
Posted on Mar 31, 2010
How can i solve it
Posted on Mar 26, 2009
Well, I had the same problem beacuse I'd been unplugging my mp3 without ejecting it first. If you did this and you're using Windows:
Worked for me.
Posted on May 08, 2009
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Posted on Jan 02, 2017
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