Question about RCA M4208 MP3 Player

7 Answers

How do I reset my RCA Opal 8GB mp3?

I've only had this mp3 for about 3 weeks. It worked great until yesterday. It froze up for a few hours. I turned it off and not it will not come back on. There is no reset button anywhere on the device.

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  • Anonymous Nov 29, 2008

    i have the same problem.was listening to music and turned it off now it doesn't come on at all.

  • jvmcdonald Nov 29, 2008

    I just got mine yesterday. I turned it off after charging and now all it says is "initializing...". It won't do the firmware update like the RCA site says. It won't do anything.

  • Anonymous Dec 01, 2008

    Transfered some music to the player and now will only show the "OPAL initializing..." screen.

  • charcharbear Dec 01, 2008

    mine said initializing for, like, ever then i turned it off and it refuses to turn back on. piece of sh*t.

  • adamgfromtex Dec 03, 2008

    Mine is stuck on initializing screen. Wont do anything else. I have had it for only 5 days. What a waste of time and money.

  • Anonymous Dec 04, 2008

    I had mine for about 3 weeks it got stuck on initializing screen then when I removed all the music from the player it never turned back on. Now my computer doesn't even recognize it when it gets plugged in. I have tried using different usb cables and this piece of **** does nothing.

  • y0rick Dec 05, 2008

    I get the same exact problem. The computer will not recognise the player at all, and all it does is initialize. I tried hitting the "play" button, and I tried resetting the player (by holding down the menu button for more than 10 seconds).

    I have a ticket in at the RCA / audiobox site, but don't expect any type of intelligent answer. If I get one I will forward. (they say that they have a 72 hr turnaround) I should have known that a $50 MP3 player was too much to ask for.

  • Elewpier5 Dec 08, 2008

    I have the same problem. Worked great for a couple of hours, then only initialized forever, and now nothing at all. Computer does not recognize it and can't do a firmware upgrade without recognizing the unit. No answer yet from Audiovox incident ticket. Like the other guy said, what did I expect for $50?

  • lilmexicana8 Dec 11, 2008

    geeze all u guyz say u had it bout three weeks well how bout two damn dayz!!! **** man it sux three good damn times with it iz all i had and even so it kept taken forever to jus load up!! wht kinda mp3 player?! man i had a sansa for i thnk a lil more or lil less then fifty n it worked like a damn ipod compared to this piece of ****! pisses me off i have same problem the cpu wont recongnize it so i cant download the filmware ..all it sayz is initializing..... peice of work heh

  • Anonymous Dec 16, 2008

    someone help me with my rca player please. my computer wont reconize easy rip **** software what should i do?

  • Sassy56 Dec 28, 2008

    Gee at least you got to use it for a day or two. I just plugged mine in to charge for the first time. After the initial charge I tried to turn it on and all it says now is "initializing" and my computer won't recognize it at all.

  • CDTFORDZX2 Dec 28, 2008

    my opal RCA mp3 keep saying initializing

  • Anonymous Dec 31, 2008

    it worked fine even after i put some music on it and pictures and it wasn't dead there was still half a battery left and i charged it and when i took it off the charger then turned it off and later turned it back on it would go to the white screen that says "Opal" and "Initializing..." and it usually took a few secconds to load but when i went to turn it on it went to that screen and it wouldnt load anymore i even let it sit like that or 5min and it still wouldnt work and i even tried turning it off then turning it back on and it still wouldnt work and now it wont even turn on

  • Ser-Bear Jan 04, 2009

    Today i was lying on my couch flipping through my Mp3 and all the sudden it froze up, and I don't know what to do. 

  • Lizzio5 Jan 06, 2009

    I was just listening to my music. I went into settings and took shuffle off. Then I tried to skip back a couple of songs and it froze with the lights on. I plugged it into the computer and the computer doesn't even realize it is plugged in.

  • Anonymous Feb 08, 2009

    only had mine for for a month it is stuck on that screen to Thank you for the much needed help

  • Anonymous Feb 09, 2009

    rca mp3 player froze up when i turn it on

  • Anonymous Mar 03, 2009

    i turned it off while watching a movie and it just wouldnt connect to the computer and it just said initializing like the others said

  • itsjustme90 Mar 03, 2009

    I can't get the start button to work on the firmware upgrade. I guess I'm stuck with junk?

  • Anonymous Mar 10, 2009

    wont even turn on said low battery then the computer wouldnt recognize it anymore

  • Anonymous Mar 22, 2009

    My Mp3 Opal 8 Gb m4208gr turns of every 5 min. and it take 10 min. to turn on i get some help

  • rellie_2 Mar 26, 2009

    i was listen to it then it froze up and i cut it off and it want cut back on

  • Anonymous Apr 04, 2009

    it won't turn on.... bt it work the other day.....

  • GiiGGLEZ Apr 04, 2009

    I turned my mp3 player off so i could watch a movie and all it says is OPAL AND INTIALIZING........ WAT DO I DO???????????

  • wanna11 Apr 05, 2009

    it will just stay in the white screen and says it is initializing

  • Anonymous Apr 12, 2009

    It won't turn on. When it did yesterday, all it did was say it was initializing. I hooked it up to the charger and it glows, but it doesn't turn on....How can I fix it?

  • Anonymous Apr 23, 2009

    I'm having the problem with opal. Please find some way to fix it.

  • Anonymous Apr 30, 2009

    This is so ***! My opal won't turn on. The screen is just bright, but no picture. It worked fine 2 days ago! This is so jewish!!!

  • Anonymous May 03, 2009

    My mp3 player will not turn on, even when I hold the power button down for any length of time. I know the unit has power. Any ideas???

  • binx_7156 May 07, 2009

    I got this for christmas. This is what i listen to when i get stressed.

    For a few weeks, I would go to turn it on and it would freeze at the initializing screen.

    I tried a solution listed, sure as hell didn't work.

    Brother had the same problem, same mp3 player. His is working now.

    Now mine won't turn on at all. I can plug it up to charge, nothing will register. Plugging it up to the computer, the computer won't even register it. I'm pissed. My parents got this for me for christmas, and now it doesn't even work.

    I would love for this to be able to work!!!! >:(

  • Anonymous May 11, 2009

    My boyfriend got this for me for christmas...was low on money...but I was happy just to have something to listen to at work and on my walks... Now this week I go to turn it on and all ofa sudden it'll go to the initializing screen then to Opal's "please wait" still will say this after HOURS!

  • rjns327 May 20, 2009

    RCA Sucks. they wont let me return my broken opal without a receipt. this was a christmas present, and i dont have the receipt. all they will do is send me a stupid email with a fix, but i cant even turn the damn thing on, its totally dead. the computer doesnt even charge it or recognize it.



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Not sure what to do about the "not turning on" part, but I have a solution to my problem which was the same as a few other people.

I called 800-878-5779 option #5 (which is their customer service phone number that apparently doesn't appear in any of the materials that were in my package, or in any convenient place on their website).

I have a M4208RD-B which was stuck on "initilizing" and not being recognized by my computer.
According to the customer service folks, I needed a firmware update which seems only to be available through a magical email that they sent to me. The email also contains instructions on how to upload the firmware through a series of timed button pushes.

Here are the instructions included in my email:

M42- Initializing problem or not powering on:
Download firmware upgrade included in this email
Hold play/pause button for 15 seconds
Hold menu button for 10 seconds
Attach M4204 via USB cable while holding play/pause button
This should start the firmware upgrade
Possible an error message of “cant write to disk” will pop up
Firmware upgrade will end with error do not close
Go to My Computer find the drive that holds the MP3 player
Right click scroll down to format, format the player
Run firmware upgrade again

The firmware that they sent me in the email was v, which is not listed under the Opal 4208 on the website. It is under the 4204 player on the website.
As you can see in the above email that they sent to me, I got the firmware update for the 4204. I would think that the update on the website is the same as the one that they sent me in the email, but I'm not 100% sure. To be 100% you could just call the 800 number and get your own email.

Hope this helps.

Posted on Dec 05, 2008

  • y0rick Dec 07, 2008

    I did this, and it worked for a day. And then the same problem...

  • y0rick Apr 12, 2009

    After months of frustration I fianlly sent my unit into Audiovox. After several attempted fixes on my own, my unit kept reverting back to the "initilizing" screen. It would work for a day or two, but would eventually revert back after reinstalling the firmware. I called the 800 number provided above. Audiovox paid for the shipping and sent me a new player about 5 weeks later. The new unit seems to be working, but I willnever buy another RCA product again.


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To reset it hold down power botton for 10 seconds .that its all you can try

Posted on Apr 04, 2009

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Thanks to the other guy who posted the details from his Audiovox email for the RCA OPAL 8GB fix. Although I too have an OPAL 8GB and there are no specific support details for it on Audiovox support site, his solution did work for me, which was to run the firmware updater for the 4GB unit. It was actually pretty easy. I followed the install instructions that came with the firmware updater download, and it worked fine. I didn't need to do any of the confusing button-pushing. My unit appeared to be completely dead but seems to have come back to life just fine.

Posted on Dec 09, 2008

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You can read complete troubleshooting opening the link below:

My Opal does not start. How do I reset my Opal?


Posted on Mar 31, 2010

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If anyone needs the owners manual for this or the M4204, here is the main page for RCA.

Posted on Dec 13, 2008

  • iixtreme
    iixtreme Dec 22, 2008

    To reset the player, hole Menu/Power button for more than 10 seconds.


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How can i solve it

Posted on Mar 26, 2009

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Well, I had the same problem beacuse I'd been unplugging my mp3 without ejecting it first. If you did this and you're using Windows:

  1. Go to My Computer,
  2. Go to properties,
  3. Hardware,
  4. Device Manager,
  5. Find a device with an exclamation point (possibly Mass Storage Device),
  6. Right-click on it and select Update Driver...
  7. Continue through the self-explanatory steps and then update your firmware if it needs updating to avoid future problems. (There are other tutorials for that.)

Worked for me.

Posted on May 08, 2009

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Posted on Jan 02, 2017

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