Question about Canon DR-2580C Path-Through Scanner

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Canon DR 2580C Scanning issue

When scanning a document with this scanner, near the bottom of the page, a black area appears. I've checked to make sure that the page size is 8 1/2 X 11.

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In Captureperfect, select page size as 'Scanners Maximum'. Select automatic paper size, check the output now. If you select bigger paper size and smaller paper, you will see lack output, outside the paper area.
S. Mohan, Chennai, India

Posted on Mar 18, 2009

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Canon DR-2580C scanner only scanning half the page. What could be the problem?


Select Auto for page size. The scanning software displays scanned image in many options, including 'fit'. Choose 'fit' so that you see complete image.

S. Mohan

Dec 29, 2011 | Canon DR-2580C Path-Through Scanner

1 Answer

Canon Scanner DR-2580-C (Black lines around border of document)


It seems that your scanner is conflicting with previously installed software. It is impossible to say whether it is Canon or Adobe. Reinstalling Acrobat or updating it may work as trying a different folder like Desktop instead of My Documents. One or more drivers are at fault. What system are you running? 2000, XP, Linux? Update your video rendering software too. Let me know so that I can help solve this issue. Just try as mentioned first.

Nov 06, 2007 | Canon DR-2580C Path-Through Scanner

1 Answer

Black at the bottom of scanned pages


There should not be a thick black line at the bottom, but could be from several things, light coming in from somewhere is my first guess, toner is almost out or the ribbon is getting stuck on the inside at that point. You may have to call Cannon and ask them.

Aug 21, 2009 | Canon DR-2580C Path-Through Scanner

1 Answer

I have a new DR-5010C scanner. I used to use the


I havent used Canon 2580C and hence cant comment on Scan Panel. But you can download SU5000 or Captureperfect 2.0 from Canon website (http://software.canon-europe.com/). This is easy to use and probably offers more features as compared to ScanPanel. Canon 5010C is a higher model as compared to 2589C and Captureperfect may offer better user interface.
S. Mohan. Chennai, India

Mar 19, 2009 | Canon DR-5010C Scanner

2 Answers

The scanner pauses half way throught the document


May be the location where it is writing the data is not 'free'. Do a 'deframent' of the drive where you intend saving the data. Ensure there is enough space on the Hard Disk
S. Mohan, Chennai, India

Jan 23, 2009 | Canon DR-2580C Path-Through Scanner

1 Answer

Canon Dr-2580C


Try and scan a white paper. If the output is black, then may be the LEDs are not glowing, likely the wire is loose. Actually it is not easily reacheable! Try duplex scanning to check if both scan modules are fine.
S. Mohan

Oct 14, 2008 | Canon DR-2580C Path-Through Scanner

1 Answer

Blank or blurry left edge of scanned documents


Try scanning a full page (A3) at different levels of contrast and in the Automode also, in color and Mono. Check the output to see if it is software or hardware issue.
S. Mohan

Oct 06, 2008 | Canon DR-2580C Path-Through Scanner

1 Answer

Error message -4431


If the scanners keeps blinking while powering on, it is because it has not been intialised. Check for loose shreds of paper in the paper path. Unless the scanner intialises, it cannot scan. If simpel 'countonly' option works, then the scanner is okay.
S. Mohan, Chennai, India

Sep 04, 2008 | Canon DR-2580C Path-Through Scanner

1 Answer

Streaks in image scanned by Canon DR-2580C Path-Through


The staples cannot reach the sensors. They could have scratched the glass above the sensors. Clean the glass with IsoPropyl alcohol. Try scanning a few images to find if the scratch marks are on the same place on all images. Once confirmed that the glass is scratched, you can change the glass. You need a technical expertise to change or call service staff.

May 29, 2008 | Canon DR-2580C Path-Through Scanner

1 Answer

Canon DR-2580C Scanner


You must have 'checked' the multipage option in the scanning software. Try scanning first page only and store as say temp1 and later all pages as temp2. If the file size is different you can deduce that the scanner has scanned all pages! To view multipage files, you need a proper software.

S. Mohan, Chennai

Nov 29, 2007 | Canon DR-2580C Path-Through Scanner

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