Question about Logitech Cordless iTouch Keyboard/Cordless Optical Mouse 967204-0000
I have a dual wireless mouse/keyboard Logitech unit. it has worked fine for several years. today, I mistakenly unplugged the transmitter from the computer USB port; when I plugged it back in, the keyboard worked but not the mouse. I tried pressing the re-connect buttons (on transmitter and mouse), installing new batteries, re-booting... nothing works. the keyboard continues to work fine, but not the mouse. any ideas
This problem was happening on my system but i managed to fix it easily! What has happened is your itouch software has become corrupt so it will only recognise your keyboard thus the usb connection. You will need to download/install off disc onto your computer again but do NOT go to uninstall program manager on windows as it will not appear there because even though you can access the itouch configuration panel, the database is corrupt and the administrative system will not recognise this. Just download/install via disc and it will just install with no alerts unlike most programs which will recognise the program is already installed onto the system. Once the setup is 92% it will freeze for a second then the found new hardware window will appear on screen go through that process and your mouse is back to normal and your keyboard will work via itouch software.
(Please note that this will only work on windows)
Posted on Jan 02, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jul 03, 2014 | Logitech Computers & Internet
Nov 05, 2013 | Logitech 967437-0403 Keyboard
Jan 26, 2011 | Logitech Cordless Mouse
May 31, 2010 | Logitech 9311570403 Mouse
May 17, 2010 | Dell Wireless Keyboard Optical Mouse w0147
May 21, 2009 | Computers & Internet
Dec 11, 2008 | Logitech Cordless Desktop MX3200 Laser...
Sep 26, 2008 | Logitech Cordless Desktop MX 3000...
294 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: