Question about Video Cameras
The lens cap is removed but the message will not clear so cannot record
I had the very same problem with my gr d33 dv camcorder, very frustrating..I rang the jvc service support centre on 0870 330 5000,and spoke to a very helpful chap called kevin ,they ask when and where you bought it and the serial number which is underneath the cam,the fault is with a ccd sensor and a common problem with many jvc cams ..they offer a free repair up to june 2009 for some models iv`e checked and yours is valid for repair..they arrange to pick it up from your house and back all free..they took mine and returned it in 5 days which is a very good .and it works perfect .Hope iv`e been of some help to you..
Posted on Jan 17, 2009
I had the "REMOVE LENS CAP" problem. Thanks to willowyoung I called the JVC helpline which has now been changed to 0845 310 8000. I have had my camera for 5 years. I gave them the model number and they confirmed that it is on the list for free repair. It seems that they are continuing to repair certain model numbers for free so it is worth the call. They collect and deliver free of charge too. Result!!
Posted on Mar 05, 2010
Apparently there is a faulty module on these models which JVC is replacing free of charge (found this on another forum). Have emailed JVC myself this evening so cannot confirm. Suggest contact JVC directly....
Posted on Apr 22, 2009
BAD CCD !
see the link for free repairs from JVC dont worry if u are out of warranty and not on list just call them PLS RATE ME FIXYA for help
Posted on Apr 16, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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