The lower area of both the freezer and the refrigerator coll, but the upper areas of both sides do not get cool. A bag of ice in the bottom shelf of the freezer stays frozen, b ut ice in the tray of the ice maker melts.
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the damper vent door between the freezer and refrigerator isn't opening to let cold air into the refrigerator compartment from the freezer side,its in the upper left corner in the refrigerator behind a grille,if its closed you wont feel cold air flowing in from the freezer sometimes you can shine a light in this area and look in the other compartment and if no light then the doors shut and this is why its not cooling the refrigerator
Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong.
If you are hearing a clicking or buzzing then check out thelast two tips.
If your refrigerator is running but warm, then...
Check out this tip that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...
If you have determined that the evaporator fan in back of the freezer compartment is running, then you might have a stuck or broken air diffuser. The diffuser acts like a damper to divert air into the refrigerator compartment. Sometimes they jam or break due to frost buildup.
sounds as if you have an ice buildup restricting the fan from moving airflow to the freezer. Inside the freezer take apart the lower shelf and see if this area is full of ice, if so clean it and defrost it.