Question about Microsoft Windows Vista Home Premium with Service Pack 1: Windows

1 Answer

My Dell Hp desktop stopped recognizing my internal cd rom drive. Help!

When i insert any type of cd the cd rom makes noise like it is running the cd but my computer does not recognize it and it will not show up on my device manager window i have scanned for hardware changes several times. I am left out of ideas please right back. Type of computer Windows Vista Home Premium

Posted by on

  • me_land Jan 03, 2009

    I have the same issue with a Dell micro-PC (i.e. desktop shape with laptop components) running win XP. The CD drive is ref: HL-DT-ST RW/DVD GCC-4241N

    It usually shows up in the system tray 'safely remove hardware' list. Sometimes when ejecting or loading a CD it goes 'ping' and disappears from there and My Computer.

    It still spins and makes all the usual noises. I have a desktop shortcut to it, if I right-click that with a DVD loaded, and chose 'play with powerDVD', it works fine, but normal clicking gives an unreferenced 'delete shortcut' error message. Restarting the computer usually loads it properly again, if the tray is closed without anything in.

    Does the same procedure (deleting upper/lower filters) apply in WinXP? I noticed these in the drive's Properties>Details in Device Manager when it was loaded correctly; can I change them from here, would that be safer?



  • marke1973 Apr 14, 2009

    I have a windows vista dell premium desktop as well and just recently my computer will not read any disks, it hums for a minute and then....nothing. It does not recognize a disk or anything. We have tried going to the computer section and selected the drive and double clicking, it just opens the tray and when we close it.....nothing. Please give advice to fix this problem. P.S. we have also tried going through the Media Player and it just doesnt recognize an inserted disk.

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

    Governor:

    An expert whose answer got voted for 20 times.

  • Expert
  • 191 Answers

To resolve this problem, remove the affected filter drivers. To do this, follow these steps:

  1. Click Start Collapse this imageExpand this image My Dell Hp desktop stopped recognizing my internal - vistastartbutton.jpg, type regedit in the Start Search box, and then click regedit in the Programs list.

    Collapse this imageExpand this image securityshield.jpgIf you are prompted for an administrator password or confirmation, type your password, or click Continue.
  2. Locate, and then click the following registry subkey: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}Caution There can be many instances of the registry subkey that is mentioned in step 2. You must make sure that you are in the appropriate registry subkey before modifying the UpperFilters and the LowerFilters values. To verify that you are in the appropriate registry subkey, make sure that the Default data value is DVD/CD-ROM and the Class data value is CDROM.
  3. In the right pane, right-click UpperFilters, and then click Delete.
  4. Click Yes to confirm the removal of the UpperFilters registry entry.
  5. In the right pane, right-click LowerFilters, and then click Delete.
  6. Click Yes to confirm the removal of the LowerFilters registry entry.
  7. Exit Registry Editor, and then restart the computer.

Posted on Nov 28, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My compaq presario f768wm isnt recognizing my cd/dvd rom. my camera quit working and also it says it can't find my audio output device.


Hi,
For that problem, Try first replace that internal DVD-rom drive other good internal DVD-rom drive. if not Also Detected or recognize.
Try this second solution. insert external USB type DVD-ROM. if not recognize also, Your operating system Have internal software device data corrupted. You need to reinstall operating System like windows xp, windows 7 (OS) etc.. to fix data Corrupted of operating system device for hardware software.
Please see sample external DVD-rom USB type.

jimmyverdade_79.jpg

Just let me know if not yet working your Compaq Presario 700 series DVD-rom Drive.
Thanks for using Fixya.



Aug 19, 2011 | Compaq Presario 700 Series DVD-Rom Drive...

2 Answers

I have a dell inspiron 530s desktop and my cr-rom dvd player does not work. It does not recognize any disc inserted!


HI,
If the drive was working fine earlier , and has suddenly quit working , Remove all media from the drive. Download and run the following patch from micorsoft . If it doesnot fix the issue the dirve would have to replaced.

Microsoft Fixit

Once you are on the above link. click on the green button that says run now.

Thanks for using fixya
Proton

Sep 03, 2010 | Dell Inspiron 530s Desktop Computer...

1 Answer

Can't get Dell Desktop to recognize cd/dvd on D: drive


With any computer this is a question that must be answered by those that provide the driver software. Like the number above (Dimension 3100) you should begin your search here=> Dimension 3100 Drivers that is if you have not altered the driver by putting a different player in the slot. What you need to do is test the drive using the Dell diagnostics. The procedure can be found in the CD/DVD FAQ. Run the "read test". You'll need to insert various disc types during the test. This came from Dell Forums. Click Here=> Dell Forums/Osprey and Here=> Search Results for "Dimension 3100 DVD Driver"
Hope this helps, Thanks, Sea Breeze

Jul 14, 2010 | Dell Dimension 3100 PC Desktop

1 Answer

Dvd-rw does not work when inserted in D drive the message returns "please insert DVD into drive"


Hi! You may have a problem with the optical drive/CD rom drive. The lens may be dirty so i suggest you run a cd lens cleaner. If it still doesnt help, I believe you need to buy a CD rom replacement. Hope this helps.

Mar 11, 2010 | Dell Dimension 5100 (D51L1) PC Desktop

1 Answer

Blank cd's are not recognized by the Dell Inspiron cd burner


I would first try removing the device in the control panel, system, device manager and then reinstalling the driver. There may be a problem caused by a windows update. In general CD drives rarely go bad. If the CD works say for a music CD then it should work for blank cd. You may also want to check the CD type. If you accidentally used a DVD, that won't work and in some of the older CD drives, they may not handle every type of CD format.

Good Luck

Feb 02, 2010 | Dell Computers & Internet

4 Answers

When i put a disk in the cd rom keep getting message please insert disk


Try known good disk. Other than that the unit has probably failed. Make sure disks can be read on a buddys computer?

Jul 28, 2009 | Dell XPS 400 PC Desktop

1 Answer

Do not recognize any cd/dvd in dell vostro 1510 bios A13


i have dell vostro 1510 labtop < bought from SA 2 y ago, dvd rom not work, always rejected when inserted, also bluetooth and toutch pad not recognized, i use windows 7
find me a solution

Jan 24, 2009 | Dell DVD-rom DVD Drive

2 Answers

Vista no longer recognizes my CD-ROM


"...manual driver update..." ... from the device's included driver disk? Or from a web-source? If web-source, how long ago and from where?
"...it found the hardware but was still unable to load driver software..." ... So Windows does recognize it then? Unable to load what .. the driver(s)?
"...Vista just isn't recognizeing my CD-ROM at all" ... ??? If I understand correctly, Windows "device manager" recognizes when its deleted, then refreshed, but Vista doesn't recognize it? By this do you mean it's icon does not show up in "My Computer"?

Lot of questions I know, but it's necessary to define the trouble in order to know which direction to go next.

ASSUMING IT'S RECOGNIZED BY YOUR WINDOWS VISTA OPERATING SYSTEM:

Here are a couple of very helpful and comprehensive software diagnostic tools for you to download at http://www.cdspeed2000.com/download.html. They are both FREEWARE and the same tools licensed to Nero for inclusion in their software products.

Installation: Simply extract/unzip the file to any chosen directory and run the executable (*.EXE).

1. "Nero DiscSpeed". Thoroughly tests speed and performance of your optical drives(s).
Download: http://www.cdspeed2000.com/files/NeroDiscSpeed_41140.zip
- Refer to the program's Help for guidance.
- User guide also available at http://club.cdfreaks.com/showthread.php?t=192563
- Here's a quick shorthand:
a. File > Options > Standard Tests > Choose which tests you wish to run (if unsure, use the default settings), then "OK"
b. Click "Start"

2. "Nero DriveSpeed". Adjust/control your drive's spin /up/down times and noise levels.
Download: http://www.cdspeed2000.com/files/NeroDriveSpeed_300.zip

ASSUMING IT'S NOT:

You need to get the latest and best driver package, then re-install. If you can provide the make/model/series of the drive, I can provide you with a reliable source to download.

Please report back, and in all likelyhood we'll get you some joy.

"Today's the best day of my life...and NOW you're part of it!"

Dec 13, 2008 | Computers & Internet

1 Answer

Dell XPS 1300 Cd rom problem


This is a CD drive mechanical problem. All CD/DVD drives have built in error checking for mechanical failures. When you insert the CD/DVD, it tries to grab and seat the disc, then attempts to spin it up and then read it. If the grab and seat function fails for any reason, the drive will eject the tray so you can try again. You should contact Dell support and get the drive replaced. Has the drive ever worked? or did it just stop working one day?

Nov 02, 2008 | Dell Inspiron 9100 XPS Latitude D400...

Not finding what you are looking for?
Microsoft Windows Vista Home Premium with Service Pack 1: Windows Logo

193 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Computers & Internet Experts

micky dee

Level 3 Expert

2644 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18381 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a Microsoft Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...