I have an Olympia 2.4 GHz Digital Spread Spectrum 2 Line Cordless Phone model # CDP 24201. Our setup includes the base unit that holds one phone and a separate speaker phone and two additional handheld phones. Recently we have experienced where we can get a dial tone on the base speakerphone, but not on any of the hand held units. You press the button to get a dial tone and it does absolutely nothing. I have tried to reregister the phones, but they either get stuck on the scanning portion or finally come up with EMPTY. Any suggestions on what to do? I have unplugged the phone line, turned off the power, unplugged the power line from the back of the base unit... This happened before and after repeatedly turning the power off, we got a dial tone. This doesn't seem to be working this time.
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The battery in the handset could be bad . First I would test that the base unit is recieving dial tone by pressing speaker button on base unit. If there is dial tone then problem is in handset or in base unit communication to handset. Try resetting power to base unit. Check manual for any re-initialization procedure. If the base unit is not receiving dial tone then I would test that the phone line is delivering dial tone to the base unit by connecting a known good phone to the line cord. If the dial tone is not present , problem could be in line cord from outlet, outlet, building wiring, or service provider.
When you pick up your GE cordless phone and press a button, the phone
should beep as a confirmation that a button has been pressed. If the
telephone handset does not beep, or if it does not respond to any
buttons, the battery may be in need of a recharge. Verify that the
cordless phone base unit is plugged in to an electrical source, then
place the handset into the charging cradle. If no lights illuminate on
the phone, or if charging fails to correct the issue, clean the metal
charging contacts on the cordless handset and place the phone back on
the charger. If it still fails to respond or to charge, the unit may
need to be serviced or replaced.
Does the Battery Hold a Charge?
If the cordless phone charges up and appears to be ready for use but
dies after only short periods of use, the internal rechargeable
batteries may need to be replaced. Replacement batteries are widely
available at electronics
and discount retail stores. Note your phone's exact model number, as
this number will be necessary when purchasing a replacement battery.
Listen for a Dial Tone
If the GE cordless phone powers on, and beeps when you press keys, but
no dial tone is heard, one of three problems is the likely culprit. The
phone's batteries may have an insufficient charge to fully power the
phone, a condition that can be corrected by simply placing the phone
back in the charger. If the batteries are charged, but no dial tone is
heard, it is also possible that another telephone in your home or
office is "off hook" or in use; verify that all telephones, fax
machines and modems are securely on the hook. If there is still no dial
tone, your telephone service may have been disconnected or require
service by your local telephone company.
Listen for Static
On some GE cordless phone models, particularly older models, static may
be heard if the radio signal between the handset and base unit
experiences interference. Common sources of interference include
unshielded electronics, appliances, and radio transmitters, as well as
high-tension power lines. If your phone offers an option to change
channels, try several different channels to see if the static is
eliminated. If static continues to exist, or if static can be heard on
wired phones sharing the same line, your telephone line may require service.
Verify Your Handset is Registered
Some models of GE cordless phones may display a message on the display
screen that the handset needs to be registered. If this message
appears, move the handset close to the base unit and press the
"Prog/Mute" button near the bottom of the handset. Next, press the
"Pager" button on the base unit (your handset may instruct you to
perform this step). Finally, press the "Prog/Mute" button on the
handset one more time to complete the registration process. Your GE
cordless phone should now work correctly.The GE Cordless Phone brand is designed to deliver the conveniences of
cordless home service with quality sound and features. There are many
models of the GE Cordless Phone. The most current models, including the
DECT 6.0, have standard features such as call waiting, caller ID,
visual ring indicator, phone number memory and digital answering systems .
you use your GE Cordless Phone, ensure that you have all the parts.
Your cordless phone package should include the phone base, a handset
battery pack, a battery compartment cover, the cordless handset, a wall
mount bracket, and a telephone line cord and AC power adaptor. Once you
have confirmed that you have all of your parts, insert the handset
battery pack into the handset and replace the battery compartment
cover. Insert your telephone line cord and the AC power adapter into
the phone base. The phone base identifies the telephone line as TEL
LINE and the adapter as AC. Plug the phone base into the electrical
socket. Place the cordless handset into the base. Allow the phone to
charge for at least 16 hours before its first use. Failure to fully
charge the battery before its first use will result in poor battery
Once you have fully charged your phone, you can proceed with setting up
your phone's features. If your cordless phone includes an answering
system, complete this setup process first. Turn on the answering system
by pressing the on/off button. The message indicator light will
display. The cordless phones
are defaulted to English as the selected language. To change your
language preference, press the "Skip" button for two seconds. The
language will change to Spanish. Next, you will set up your voice time
and day stamp. While the answering system is on, press the "Answer"
button on your handset for two seconds. The phone will enter the
answerer mode. Press the "8" key. This will take you to the time/day
setup menu. Use the number keys to set the hour and minutes. Use the
volume up and down arrows to set the AM/PM. Press "#" to save. The
cordless handset will also require that you give it a name. Press the
"Mute" button for two seconds until the handset reads "ENTER NAME."
Enter the name of the handset by using the touchtone keypad. Press the
"Mute" button to save. Enter the default area code by pressing "Mute"
until the phone displays "AREA CODE." Enter your three-digit area code
and press the "Mute" button to save.
GE Cordless Phones are designed to be simple and convenient to use. To
place or answer a call, press the TALK button. You can pre-dial a
number by dialing the number before pressing the TALK button. When you
are ready to make the call, press TALK and the phone will dial
automatically. To answer a call that is waiting on the other line,
press the FLASH button. If you experience call interference or bad
reception while on a call, press the CHANNEL button until your line
you just need to take the battery out and wait 30 seconds, replace it
and it should be able to find the base. i had this problem and called
olympia and this is the fix they gave me. It's worked for 4 years!
Here's what the manual says:
Changing the Dial Mode (Tone or Pulse Dialing)
Your phone can communicate with the telephone network in two different
ways: tone dialing or pulse dialing. These days, most phone networks use a
method called tone dialing, so your phone comes programmed for tone dialing.
If your phone company uses pulse dialing, you need to change your phone's
dial mode. If you don't get a dial tone or can't connect to the telephone
network, follow the steps below to modify your phone?s settings:
With the phone in standby, press and hold [cid/menu].
Press [vol/ / ] to move the pointer to select DIAL.
Press [select/channel] to set the phone to pulse dialing.
Return the handset to the base. The handset communicates the new
setting to the base, and the base activates the setting on any other
Hope this helps out.
1. go to menu, then HS setting, then registration, register
2. follow the steps and register the set to the base.
3.press and hold the base mute button for 10 seconds, press next to continued
4.select the cbs and connect it.
5.enter 0000 as a password