Question about HP DesignJet 500ps InkJet Printer

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THE SCREEN OF MY HP DESIGNJET 500 DOESNT WORK

Hi, my plotter doesn´t work, it si connected to the energy but the screen does not go on, no message no nothing, bit the green light of the power button is on. Can somebody help me?

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I would suggest taking out all the consumables. Printheads, media and cartridges. Unplug for upwards of 20 seconds before plugging it back in but leaving the consumables out.

Try turning on the plotter. If it appears working properly, load all consumables one by one, cartridges first, then printheads, then media. Attempt to print a test page if it works.

Or try a different outlet. Maybe the one your using has a problem and doesnt produce enough electricity.

Posted on Dec 17, 2008

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Posted on Jan 02, 2017

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