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My name is Chris and my wife just bought a Panasonic DMC-TZ5 digital camera. I was trying to install the hardware to my computer and have the installation disc. Everything is loaded onto my computer, but my computer consistently says that the "USB Device Not Recognized". I went to troubleshoot the problem and it says that "there are no drivers installed" in my USB port. I'm currently using Microsoft XP Professional. I'm running out of options. I'm not sure if my computer is compatible with the software. I went onto the panasonic website to download updated drivers and it didn't solve the issue either. Can you guys help me out?

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  • cp101307 Nov 26, 2008

    I've tried inserting the Memory card into my PC and downloading the updated bin file. In the directions, it tells me that to right click on the bin file to a Secure Digital Storage Device but when I right click on the bin file, that option is not there. I have all of the updated downloads but nothing seems to work. I don't feel like paying $20 to talk to one of the online guys either.

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I use a memory card reader (about $15) to retrieve photos and toss the software that comes with the camera.

Another possible solution would be to go to panisonic.com and download the latest software.

Hope this helps and have a Happy Thanksgiving!

Posted on Nov 26, 2008

  • gurymoto
    gurymoto Nov 27, 2008

    Right click of the My Computer icon and select manage then select Device manager. Click on the imagineg + and look for yellow errors, if there are none click on the USB+ and look for any sign of your camera connected or errors. If it shows your camera connected or an error, delete it then reboot your computer. If that doesn't work try a different USB port.



    You have got me tapped out if these do not do the trick. Good luck & have a happy Thanksgiving!

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