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Samsung Internal DVD drive and cd-rw drive not reconised

I have a Dell Dimension 8400 and recently both the DVD Drive and CD-rw drive have stopped working. They are not showing up on My computer and according to Device manager ''the driver files are missing or corrupt. (code 39)'' I have looked on line for a driver but can not find one except for firmware which does not work. Is there a problem with the operating system, and can it be fixed. Reinstalling windows would be a last resort but i can'nt do it anyway as the cd drive doesnt work to put the cd in!

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Call dell they will help you get the necessary drivers

Posted on Nov 26, 2008

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