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Re: Need to network my copier to our computers
First you will have to install "Colour network scangear".You will find it in the installation cd or down load it from the web.
After installing the coulor network scangear,open it and let it search for the copier,select the copier in that program.
Then you will be able to scan to word or other programs.
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connect computer to network install canon color network scangear, select printer ip in this software. now you need scanning software. I'm using freekapture. place document in printer scanner. click scan button on printer.open freekapture and start scanning
Hi, im a Canon certified tech support engineer, if you have got the correct driver for the copier the problem is based on the version of your office software. as for some vista compatible devices (yet to come) some copiers will not properly operate with this new software versions (including some office) until proper drivers and updates are released. sorry for the inconvinience.
its waiting for the command from the computer. in order to use scan you have to down load the canon scan tool from imagerunner.com / support/ downloads/ office products/ then canon network utilities. look for network scan gear tool ... down load save open run setup then open the program and you can either let it search for a scanner or you can put in the IP adress for the copier. then under your scanning software ( ADOBE PRO) eg. you selesct the scan gear tool as the scanner. to scan a doc you put paper in feeder select scan online then from your computer tell your software to scan good luck
you need to down load the network scan gear tool www.imagerunner.com support downloads office /production then look for canon network utilities... down load scan gear tool [ not color}this file will have to be unzipped then run it... this will set a program in your program files open the one that says scan gear tool when opens either type in the device ip adress or you can select discover. once you do this you select it as the scanner in your scanning software Adobe Pro etc. you also must select scan on the copier then online before scan will happen
First of all the ftp server settings need to be turned off. One touch scanning will only go to the clients computers if the software is activated. If you want it to go to the ftp server, the one touch scanner can't be used.
It's one or the other.
I'm certified and work on this line on a full time with many clients.
If this doesn't reslove the problem, let me know and I'll make you a video on how it works.
give the same class ip address to your printe and computer and install ms office soft ware, and then microsoft tools click that we find the microsoft document scanning create shortcut to the desktop. ping the printer for computer run the network scan gear and click on the ip, enter the ip address in the blocks and then the discover. then scan the document for the ir 3300 scanner.