Question about HP LaserJet 2840 All-In-One Printer

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HP 2840 Engine Error and then Scanner Error

Originally we got an incorrect yellow and could not rotate the cartridges. Release the lock and rotated manually. Reseated the yellow and all is well except now there is a 52 Scanner Error. Replaced the scanner unit and then we got Engine Error. Drum was low, so we replace the drum. Still get Engine Error. Turn off and on over and over and over and over and finally we are back to the Scanner Error. Tried and Engine Test Print but every attempt to print anything now gives the Scanner Error. What to do about this crazy machine?

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This is a mechanical failure on your printer so it will be better if you have it replace if its still under warranty....

Posted on Nov 26, 2008

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Hi,
Even the HP support does not have much information on this error.
But it says if you see any error called, 41.2000 you may have to replace laser assembly.

If you do not want to take a chance, get it directly to the HP authorized dealer.


:)

Posted on Nov 26, 2008

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There might be some internal defect in the printer... maybe some internal roller mechanism  system error 
i will also recommend you to call HP  and get a technician to see to the fault  you might be able to get the part replaced.  

Posted on Nov 26, 2008

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Logic board (the brain) malfunction  - it will give errors until it is replaced.

Posted on Nov 26, 2008

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There is a wire bundle that connects the scanner top to the main circuit board in the printer.
If it's loose or disconnected, the scanner error will appear.
If the bundle is connected properly .
Then scanner top may need to be replaced.

Posted on Nov 26, 2008

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The engine, or one of the mechanics is defective. contact HP and as a quoe for an eventual replacement.

Posted on Nov 26, 2008

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I think there is some problem with printer logic board. It will be better if you can contact HP. Because it is much easier for them to source the spares.

Posted on Nov 26, 2008

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1 Answer

Hi can u help me my 2840 laserjet paint error 54.2 ..rotating to mageta


Display Description The device has experienced an internal hardware error.
Carousel rotation error Remedy Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the device to initialize.
Replace the carousel drive motor. If the error persists, replace the DC controller. If the error still persists, inspect or replace the engaging detection flag.

Apr 03, 2015 | HP LaserJet 2840 Printer

1 Answer

I have hp laserjet 2840 i replaced imaging drum and black cartrige now my printer says incorrect yellow and i cant get it go rotate or print?


If you used a compatible cartridge (as I assume) the problem is with the cartridge "CHIP", very common on compatible cartridges, return the cartridge or replace the chip. The chip is on the top of the cartridge and can be remove.

Dec 01, 2010 | HP LaserJet 2840 All-In-One Printer

2 Answers

Incorrect yellow, message on the printer i cannot even rotate to get to yello


The toner cartridge might not be seated properly. Remove the cartridge and reinsert.

Oct 31, 2010 | HP LaserJet 2840 Printer

1 Answer

The screen says incorrect yelo and the cartridges will not rotate.


What is the brand of the yellow cartridge?
By the by, are you able to take the yellow out or is it stuck in the carousel?

Oct 15, 2010 | HP LaserJet 2840 All-In-One Printer

1 Answer

Incorrect yellow of HP laserjet 2840


Turn off the printer and open the cover and manually rotate the assembly for the toner.

Jun 24, 2009 | HP LaserJet 2840 All-In-One Printer

1 Answer

DRUM Q3964A FOR HP 2840



10.000x Supply error Description E-label can’t be read or print cartridge is not properly installed. Solution
  1. Reinstall print cartridge.
  2. Power cycle device.
  3. If the problem is not solved, replace the cartridge. NOTE: The software CD-ROM that came with the HP Color LaserJet 2820/2830/2840 all-one includes an animated tutorial that shows how to replace the print cartridges.
    1. Remove any media from the ADF, and then push the scanner-release button to open the scanner assembly.
    2. Open the cartridge door.
    3. Make sure that the correct print-cartridge slot is in the access position.
      • If the correct print-cartridge slot is not in the access position, close the top cover and the scanner assembly, and then press ROTATE CAROUSEL until the correct print-cartridge slot is in the correct position. Pinch together the two large blue tabs on the first cartridge, and then lift the cartridge straight up to remove it from the carousel.
    4. Remove the new print cartridge from its packaging, remove the orange cover from the print cartridge, and then pull the orange tab straight out to remove the sealing tape.
    5. Squeeze the blue release levers on the print cartridge, holding it with the roller facing you. Lower the cartridge straight down into the carousel until it is firmly in place.
      • To replace another cartridge, close the top cover and the scanner assembly, press ROTATE CAROUSEL , and then repeat the previous steps. NOTE: If a black print cartridge was replaced, then the device prompts to have a cleaning page ran, unless the device page count is less than 100 pages.
    6. Close the top cover, and then close the scanner assembly.

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=445194&prodTypeId=18972&prodSeriesId=445194&objectID=c00414128



You may have to copy and paste the link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Nov 05, 2008 | HP LaserJet 2840 All-In-One Printer

4 Answers

52 scanner error


HP LASER PRINTER ERROR CODE 52 – INCORRECT SCANNER SPEED ERROR


HP LASER PRINTERS 2, 2D, 3, 3D

1. Defective cable laser scanner to dc controller. 

2. Defective laser scanner assembly. 

HP LASER PRINTERS 2P, 2P+, 3P 

1. Bad scanner motor. 

2. bad dc controller. 

HP LASER PRINTERS 3SI, 4SI, 4V

1. Faulty cable assembly. 

2. Scanner motor problem.

3. Defective laser scanner assembly.

4. Defective dc controller. 

HP LASER PRINTERS 4, 4+, 5 

1. Faulty laser scanner cable. 

2. Defective laser scanner assembly.

HP LASER PRINTERS 4L, 4P, 5P, 5L, 5SI 

1. Temporary error. Scanner startup failure.

2. Improperly fitted scanning assembly.

3. Scanner cable problem.

4. Defective laser scanner assembly.

5. Defective dc controller board.

HP LASER PRINTERS 1200, 2200, 3100 FAX, 3200 FAX, 4100

1. Temporary error. scanner rotation error.

2. Replace contact image sensor. 

4. Replace laser scanner. 

5. Replace cables to laser scanner and engine board
HP LASER PRINTERS  1100, 2100, 4000, 4050, 8000
1. Scanner start up error
2. Replace scanner cable to the D.C. controller and back to scanner. Or replace scanner cable from engine board to scanner ***'y.
3. Replace scanner ***'y.
4. Replace the engine board.
5. Replace the D.C. controller only on the 8000.
HP LASER PRINTER 2300 ERROR 52.X
1. A temporary scanner start up error.
2. This can also be the shutter tab on the print cartridge. Replace the toner cartridge.
3. Replace the scanner ***'y.
4. Replace the engine board.
HP LASER PRINTERS 4200, 4300 ERROR 52.XX
1. Printer scanner speed error has occurred.
2. Replace laser scanner ***'y
3. Replace the D.C. controller ***'y
HP COLOR LASER PRINTER 4600, 5500 ERROR 52.XK, 52.XC, 52.XM, 52.XY
1. Error code K - No Black Color.
2. Error code C - No Cyan Color
3. Error code M - No Magenta color
4. Error code Y - No Yellow color
5. Replace laser scanner ***'y
6. Replace the D.C. controller ***'y
HP LASER PRINTERS 5000, 5100
1. Printer scanner speed error has occurred.
2. Replace laser scanner ***'y
3. Replace the D.C. controller ***'y
4. Replace cable ***'y from scanner to D.C. controller.
HP LASER PRINTERS 8100, 8150
1.Laser scanner error/start up/rotation error
2.Replace laser scanner ***'y.
3.Replace D.C. controller board.
4.Replace cable ***'y from scanner to D.C. controller

HP LASER PRINTER 4500, 4550

1. Temporary error. Laser scanner error/start up/rotation error

2. Replace laser scanner. 
3. Replace D.C. controller ***'y
HP COLOR LASER PRINTERS 4600, 5500
1.Laser scanner error/start up/rotation error.
2.Take the toners out and reseat them, or replace them
3. Replace laser scanner ***'y
4. Replace D.C controller board.

HP LASER PRINTER 8500, 8550

1. Temporary error. Laser scanner error/start up/rotation error

2. Replace laser scanner motor.
3. Replace D.C. controller ***'y

HP LASER PRINTER 9000 

1. Temporary laser scanner error/start up/rotation error

2. Replace laser scanner.
3. Replace upper cable guide assembly.
4. Replace DC controller. 

Oct 22, 2008 | HP LaserJet 2840 All-In-One Printer

1 Answer

"incorrect yellow"


you need to remove the plastic cover in order to remove the problem cartridge...

Sep 16, 2008 | HP LaserJet 2840 All-In-One Printer

2 Answers

Re-installing yellow cartridge in HP 2840


There is a gray button right of the LCD display that has a black arrow circling clockwise and four color dots (magenta/black/cyan/yellow). Push it until you see the "Rotating to Yellow" in the LCD display, then open up the top of the printer by pushing the big gray latch next to the picture card reader at the right front of the printer. You now have access to the cartridge. pull it out and examine it. If it is a new cartridge, check to see if you pulled the plastic dam strip out (which keeps the toner in place in shipment etc).

Sep 07, 2008 | HP LaserJet 2840 Printer

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