Question about Intuit QuickBooks: Pro 2005 for PC

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I have a company in Quickbooks Pro 2005 that I cannot reopen. The password won't work. I'm the administrator and the password that I usually use simply doesn't do it. I need to reset this company password so that I can finish the work for my client today. Intuit won't support Pro 2005 anymore. Thanks for any suggestions you can offer.

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Good morning, my name is Karin.
To solve this, first be sure that you don't have the Cap lock on and retry the ID and password.
If that isn't the problem and you still can't open the file, QuickBooks offers a password reset at their website if you have a current backup. The page walks you through the process step by step. You will need to have your license number and also you need to verify that your contact information is on file with them.
Here is the link for the 2005 and earlier password removal:

https://dataservices.intuit.com/qbpassrm2/qb_automation.htm
Hopefully you have a current backup of the company - that is what they will use to remove the password.

Posted on Feb 19, 2009

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