Question about Office Equipment & Supplies
Checked all connections, unsure of where to go from here. I've read the "Servicing the masses" walkthrough that can be found online that briefly touches on this issue. I followed instructions given to no result. It says if the User Interface (UI) is the only software level displayed, it is a communications problem. The issue is I don't know where the communications problem comes into play. It displays the UI software as 20.4X. It displays nothing for DC, MF, and IIT...and for ESS, G3, HCF, and DSS it reads not installed. Any help would be greatly appreciated. The place where I got this from said it needed a new network card per a xerox tech, but that it still copies and prints just fine as long as you don't hook it up to a computer.
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Posted on Jan 02, 2017
Could simply be out of ink ,that machine will sometimes not detect an empty toner cartridge and just sit there kind of dumb...
Posted on Mar 28, 2009
unless you have a big piece of whiteout in the glass area, you will need to replace the scanner assembly in the unit.
Posted on Dec 16, 2009
SOURCE: i have a xerox document
Give this a try (From Xerox Support):
NOTE: If you do not know the password, contact your administrator. The initial password at machine install is 11111.
If the administrator encounters a problem with changing or remembering the machine password, a service call must be placed.
NOTE: When [Black and White] or [Black and White +] are selected black and white will be more readily detected. When [Color] is selected full color will be more readily detected.
The available levels are:
Posted on Jun 20, 2011
SOURCE: I have a Xerox M20
Welcome to Fixya. I would like to know if you already update or reinstall the driver of the printer? What is the operating system of the computer is it windows xp, vista or 7.
Posted on Aug 21, 2011
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