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This was a rather simple fix. When I was speaking about the NBX V3000, I was talking about our 2U NBX Chassis which holds the line card. When our phone system was installed I wasn't shown the 1U NBX V3000 "Brain". I thought everything was contained in the chassis. Long story, short, I restarted the 1U "Brain" and the system came back up with 5 minutes.
You must make sure to use the correct username. The only username that can be used for administrator is administrator (ALL LOWER CASE). It is case sensative and can not be capitalized. You typically have to open a case with 3Com to get the current password. There is no "backdoor" way to gain access or change the password but if you have console access to the system you can enter the nbxDb command and get an encrypted password. If the system is running a software version 4.0 and older then the password is unencrypted and you are done. I can get the encrypted password decrypted if needed.
This sounds like you have a phantom user as a member of your incoming hunt group. Meaning you have a user extesion without a phone associated to it (just a mailbox). Check your hunt groups and make sure there aren't any phantom users in them. If so, remove them and this will stop happening.
Are you trying to forward calls in circular from 1 extension to the next. Like 101 to 102 back to 101. If not I would purge the database and start over. Export user data so you can see the Mac address of each phone and it will be easy to reconfigure the extensions. Do not import the Data. Start from scratch.