Question about Motorola Mobility RAZR V3i SLVR L7 L8 OEM Original Stereo Cell Phone Hands Free Headset Headset

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Handset microphone not working? callers cannot hear me, i can hear them

Motorola Razr V3i. I can make calls and hear the person I have called but they cannot hear me. Likewise with inbound calls the caller cannot hear me. Any ideas? Thanks

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Re: handset microphone not working? callers cannot hear...

Hi i also got this problem, when i went to the service centre, they told me that the whole circuit needs to be replaced along with the keyboard. It sounds costly to me.

Posted on Aug 28, 2007

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I could hear the person I call, but the person cannot hear me

Ensure you haven't muted your call. Press both volume buttons. If this doesn't work there may be a problem with your microphone. Also ensure your boom is fully extended.

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Make sure the microphone is free of dust at the end of the set. You can use a mild air duster to clean out the cavity.

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I have an actual solution... I went to motorola site and found this...

Have questions about your cell phone/mobile device or Bluetooth headset?

Our Call Centers are open from Monday through Friday from 7.00 a.m. to 10.00pm; Saturday and Sunday 9.00 a.m. To 6.00 p.m. (CST)

Please call Motorola customer service at: 1-800-331-6456

When I called I did a quick song and dance with the auto system (just say agent and it goes away) and explained to a "foreign" sounding gentleman what my issue was and after wasting about 5 minutes of my time attempting to get it to work he said they (Motorola) was going to upgrade my headset to the H710 for free. According to him I should have my new headset in less than a week. We shall see.

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DONT TELL ME THAT U HAD CONNECTED UR HANDS FREE OR PAIRED UR PHONE WITH A BLUETOOTH EARPHONE AND FORGOT TO PUT IT IN UR EARS ok if ur not that dum then try this first if u have a recording software in it try to record ur voice and hear the play back if this step goes right then its some IC (handset circuit or programme) problem get in touch with the nearest motorola service provider

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